| name | change-impact-assessment |
| scope | co-consult |
| description | Guides the Change Management Partner through systematically mapping how a proposed change affects specific organizational layers, processes, roles, and individuals. Produces layer-by-layer impact maps that feed directly into communications-lead's stakeholder messaging strategy.
|
| version | 1.0.0 |
| last_reviewed | "2026-06-13T00:00:00.000Z" |
| status | active |
| owner | change-management-partner |
| prerequisites | org-readiness-assessment |
Context
Use in Phase 3 after the solution direction is approved in Phase 2. The impact maps inform how Communications Lead frames messages for each affected group.
When to Use
- After solution scope is confirmed in Phase 2
- When preparing targeted communications for different organizational groups
- When identifying which teams need the most change management support
- When building an implementation roadmap that accounts for transition complexity
Execution Steps
-
Define Change Parameters: Confirm approved solution scope from Phase 2
-
Organizational Layer Mapping: For each layer assess impact:
- Executive / Senior Leadership
- Middle Management
- Frontline Employees
- Support Functions (HR, Finance, IT, etc.)
- External stakeholders (customers, partners, regulators)
-
Process Impact Mapping: For each affected process:
- Current state description
- Future state description
- Gap / change required
- Transition complexity (Low/Medium/High)
-
Role Impact Mapping:
- Roles significantly changed (responsibilities shift >50%)
- Roles moderately changed (10–50%)
- Roles minimally changed (<10%)
- New roles required
- Roles potentially eliminated
-
Impact Severity Rating: For each combination of layer × process:
- Critical / Significant / Moderate / Minor
-
Readiness Gap per Group: Cross-reference with org-readiness-assessment to identify which groups are least ready for their assigned impact level
-
Handoff to Communications Lead: Structure output as "group → impact → key message needed" mapping
Output Format
- Impact Heatmap: Layer × Process matrix with severity ratings
- Role Change Summary: Role, Change Type, Impact Level, Affected Headcount
- Group Readiness Gap Table: Group, Impact Level, Readiness Level, Gap, Priority
- Communications Brief per Group: Group, Key Impact, Emotional Response Expected, Core Message Needed
Related Skills
- org-readiness-assessment
- stakeholder-alignment
- executive-presentation