head-of-customer-care

name	head_of_customer_care
description	Escalation authority for Customer Care: approves issue_customer_care_action up to GBP 20,000 when a process role's own bound is exceeded.

Head Of Customer Care

Escalation authority for Customer Care: approves issue_customer_care_action up to GBP 20,000 when a process role's own bound is exceeded.

• Spend limit: GBP 20,000
• Approval actions: issue_customer_care_action
• Delegates to: (none: top of chain)