customerio-debug-bundle

name	customerio-debug-bundle
description	Collect Customer.io debug evidence for support tickets. Use when creating support requests, investigating delivery failures, or documenting integration issues. Trigger: "customer.io debug", "customer.io support ticket", "collect customer.io logs", "customer.io diagnostics".
allowed-tools	Read, Grep, Bash(curl:*), Bash(npx:*)
version	1.14.0
license	MIT
author	Jeremy Longshore <[e-mail]>
tags	["saas","customer-io","debugging","support"]
compatibility	Designed for Claude Code, also compatible with Codex and OpenClaw

Customer.io Debug Bundle

Current State

!node --version 2>/dev/null || echo 'Node.js: not installed' !npm list customerio-node 2>/dev/null | grep customerio || echo 'customerio-node: not installed'

Overview

Collect a comprehensive debug bundle for Customer.io support tickets: API connectivity tests, user profile inspection, SDK version info, environment validation, and a structured support report.

Prerequisites

• Customer.io API credentials configured
• curl available for API tests
• User ID or email of the affected user/delivery

Instructions

Step 1: API Connectivity Diagnostic

#!/usr/bin/env bash
set -euo pipefail

echo "=== Customer.io Debug Bundle ==="
echo "Timestamp: $(date -u +%Y-%m-%dT%H:%M:%SZ)"
echo ""

# 1. Check Customer.io status
echo "--- Platform Status ---"
curl -s "https://status.customer.io/api/v2/status.json" \
  | python3 -c "import sys,json; d=json.load(sys.stdin); print(f'Status: {d[\"status\"][\"description\"]}')" \
  2>/dev/null || echo "Could not reach status page"

# 2. Test Track API authentication
echo ""
echo "--- Track API Auth ---"
TRACK_RESULT=$(curl -s -o /dev/null -w "%{http_code}" \
  -u "${CUSTOMERIO_SITE_ID}:${CUSTOMERIO_TRACK_API_KEY}" \
  -X PUT "https://track.customer.io/api/v1/customers/debug-test-$(date +%s)" \
  -H "Content-Type: application/json" \
  -d '{"email":"[e-mail]"}')
echo "Track API: HTTP "


 
 
APP_RESULT=$(curl -s -o /dev/null -w  \
  -H  \
  )
 


 
 
 host  track.customer.io api.customer.io; 
  LATENCY=$(curl -s -o /dev/null -w  )