| name | stakeholder-comms |
| description | Stakeholder communications — Mendelow map, audience-specific message frameworks, board deck structure, investor narrative arc, all-hands, regulatory cover letter, crisis statements, dissent. |
| allowed-tools | ["Read","Write","Glob","Grep"] |
Stakeholder Communications
Used by chief-communications-officer, ceo, cfo, clo, and any executive composing audience-facing communications. The skill operationalizes the discipline that one narrative is told consistently across audiences with audience-appropriate emphasis.
Mendelow Power / Interest Grid
Map every material stakeholder onto a 2×2:
| Low Interest | High Interest |
|---|
| High Power | Keep Satisfied — concise, periodic | Manage Closely — bespoke, frequent |
| Low Power | Monitor — broadcast | Keep Informed — accessible, transparent |
Mapped by name for: board members, top 20 investors (institutional + strategic), top 50 customers, employees (by segment), regulators (by jurisdiction), key media, industry analysts, civil society, employees' families (during crisis).
Audience-Specific Message Frameworks
Board
- What decision is requested or what update is being given (lead with the ask)
- Material risks acknowledged honestly
- Financial impact quantified
- Management recommendation (single recommendation; alternatives in appendix)
- What we need from the board (decision, advice, or just visibility)
Investors (institutional / retail)
- Narrative arc: where we were → what we saw → what we're doing → why now → success criteria → ask
- Quantification: every claim tied to a forecast metric
- Risks acknowledged transparently
- Capital allocation framework reiterated
- Avoid: surprises, retreats from prior commitments without explanation, jargon
Employees
- Honest acknowledgment of the situation
- Impact on them, specifically
- What's being asked of them (or not asked)
- What support is available
- What we will tell them, by when, going forward
- Avoid: spin, vague reassurance, top-down monologue without listening channel
Customers
- Their outcome first (what their experience will be)
- What we are doing
- What they need to do (if anything)
- Where to get more info / help
- Commitment to follow-up
Regulators
- Facts only (no narrative pull)
- Material change in operations, exposure, or risk
- Compliance actions taken
- Reporting cadence going forward
- Privileged matters handled per
clo
Media
- Single source-of-truth message
- Spokesperson designated; others "all media inquiries to X"
- Avoid: speculation, off-the-record drift, anonymous quote risk
Executive Memo Style Guide
- One page max for an executive memo (longer than that — write a brief + appendices)
- Lead with the decision / ask / recommendation
- Active voice; short sentences
- Quantify; "many" / "soon" / "significant" are red flags
- Always include: what changed, why now, what we're doing, what we ask of you
- No jargon for cross-functional audiences
- Risk acknowledged in proportion (not hidden; not over-weighted)
Board Deck Structure (10–12 slides canonical)
- Title / agenda — what's being decided / discussed
- Executive summary — one slide; recommendation + confidence + ask
- Situation — what changed; what we know
- Strategic context — how this fits the thesis
- Options considered — A / B / C with decision-framework scoring
- Financial analysis — base / upside / downside; key sensitivities
- Risk & mitigation — material risks; mitigation plan
- Execution plan — phases, owners, milestones, success criteria
- Stakeholder impact — customers, employees, investors, regulators
- Recommendation — clear ask; what we need from the board
- Open questions — unresolved
- Appendix references — detailed analysis, dissenting views, raw data
Investor Narrative Arc
1. Where we were
(Honest baseline; what wasn't working / what changed)
2. What we saw
(The insight or external shift that motivated action)
3. What we're doing
(Concrete actions; phases; owners)
4. Why now
(Urgency; window of opportunity or risk-mitigation timing)
5. Success criteria
(Measurable outcomes; cadence of reporting against them)
6. The ask
(Investor-specific call to action: support, capital, patience, vote)
All-Hands Template
# All-Hands — [Date]
## What's new since last all-hands
[3–5 concrete items]
## Where we stand vs plan
[Key metrics; honest performance]
## What we're focused on this quarter
[3 priorities, no more]
## What changed (if anything significant)
[Honest acknowledgment; what it means]
## What we need from you
[Specific asks]
## Q&A
[Live; logged; follow-ups committed]
Regulatory Submission Cover Letter
- Formal address; case / matter number
- Statement of compliance with the request (or proposed alternative)
- Index of enclosed materials
- Privileged-document log (with
clo)
- Point-of-contact (single)
- Closing reaffirmation of cooperation
Crisis Holding Statement (see also crisis-response)
Within 60 min of SEV-1 declaration:
[Timestamp]
We are aware of [event].
Our priority is [primary affected].
We have: [actions].
Next update by [time].
[Channel].
[Named executive] leads.
Dissent-Protocol Communication
When a recommended decision overrides an executive's dissenting opinion:
### Dissent recorded — [role-slug]
- Position: [Their position, 1 sentence]
- Reasoning: [3-5 bullets, verbatim]
- Specific risk if majority recommendation taken: [What they think breaks]
- Conditions to revisit: [Evidence / events]
Preserved verbatim in minutes; never paraphrased. This mitigates the groupthink failure mode the research doc explicitly cites as a multi-agent risk.
One Narrative, Multiple Audiences
The same facts → audience-appropriate emphasis, not different stories. Inconsistency across audiences destroys trust faster than uncomfortable specifics. The chief-communications-officer owns the through-line.