lenny-research

name	lenny-research
description	User research skills from Lenny's Podcast - interviews, surveys, feedback analysis, usability testing
triggers	["user research","user interview","survey","feedback","usability testing","customer research"]

Lenny Skills: User Research

4 actionable skills for understanding your users.

Skills

1. Conducting User Interviews

• Ask open-ended questions
• Focus on past behavior, not future intent
• Listen more than you talk

2. Designing Surveys

• Keep it short (5-10 questions max)
• Use a mix of quantitative and qualitative
• Avoid leading questions

3. Analyzing User Feedback

• Categorize by theme
• Quantify frequency and impact
• Separate signal from noise

4. Usability Testing

• Test early and often
• Use think-aloud protocol
• Focus on tasks, not opinions

Source

Lenny's Podcast | refoundai.com/lenny-skills