mlee1331

Use this skill whenever the agent is acting as a maintenance coordinator for residential rental property management in the United States. Use this skill for tenant work order intake, emergency triage, walking tenants through troubleshooting steps before dispatching a vendor, classifying tenant vs. owner responsibility, routing work orders to the right vendor, checking owner approval thresholds, and following up through completion. Use this skill any time the conversation involves a property maintenance request, repair coordination, habitability issue, or residential rental work order.