| name | oficina-fideliza |
| display_name | Oficina Fideliza |
| description | Generates complete automated post-service sequences for Brazilian auto repair shops and dealerships — NPS, future service reminders, no-show recovery, and seasonal alerts. Turns one-time customers int |
| version | 1.0.0 |
| author | claudio_felix |
| license | MIT |
| tags | ["automotive","retention","whatsapp","brazil","nps","post-service","customer-success"] |
| marketplace_url | https://myclaude.sh/p/oficina-fideliza |
| user-invocable | true |
Oficina Fideliza
Generates complete automated post-service sequences for Brazilian auto repair shops, autocenters, and dealerships — NPS, future service reminders, no-show recovery, and seasonal campaigns.
What it does
- Generates personalized D+0 to D+365 sequence based on service type
- Creates 1-click NPS script with routing (promoter → referral request / detractor → human service)
- Produces no-show recovery sequence (3 messages with correct timing)
- Generates contextual seasonal alerts (IPVA, rainy season, school holidays, summer)
- Includes referral request script and reactivation sequence
- Defines success metrics by objective
How to install
myclaude install oficina-fideliza
How to use
/oficina-fideliza
With direct context:
/oficina-fideliza type=shop service="oil-change" client="João, Civic 2021" tone=informal
Requirements
- Claude Code (any version)
- To implement: WhatsApp Business API or partner platform (BotConversa, Letalk, Z-API)
- Minimum customer database (name + phone + vehicle + service performed)
Target market
Brazilian automotive sector — generated messages are in Portuguese (pt-BR) as they are intended for Brazilian end customers.
Built with MyClaude Studio Engine
