| name | discovery-rubric-auditor |
| description | Score discovery calls with one consistent rubric and turn the results into coaching priorities. Use when asked to compare rep discovery quality, find recurring gaps, or assess a team baseline. Route discovery design work to discovery-and-demo-structure and single-call coaching to call-review-coach. |
Discovery Rubric Auditor
Score discovery consistently and turn the pattern into manager-ready coaching.
Confirm Inputs First
- If a current revenue-enablement-context exists, use it first for ICP, stage definitions, and qualification expectations. If not, ask for only the highest-impact missing context.
- Confirm audit scope: single call, call sample, rep cohort, or team baseline.
- Confirm input source: transcripts, notes, or recorded call summaries.
- Confirm rubric source: provided rubric or
references/discovery-rubric-framework.md.
- Confirm target role and segment to avoid cross-context scoring.
- Confirm desired decision: coaching priority, readiness check, or trend diagnosis.
- Confirm sample sufficiency target (for cohorts, prefer enough calls to avoid one-call outliers driving conclusions).
Ask for only missing essentials. If required, continue with explicit assumptions.
Read The Right Reference
Default Workflow
- Normalize the context so each call is judged against the same role, segment, and stage.
- Score each dimension with exact evidence and a confidence note.
- Roll the findings up into strengths, gap clusters, and recurring patterns.
- Separate rep skill gaps from process or process-adherence issues.
- Check whether different reviewers would score the same call the same way.
- Prioritize the coaching moves that will change the most behavior fastest.
- Write reviewer notes a manager can use in the next coaching cycle.
Tool Notes
- If conversation intelligence platforms are available, pull question themes and snippet evidence.
- If no tools exist, use manual notes and call summaries with conservative scoring confidence.
- Keep output independent of any single platform schema unless asked otherwise.
Output Contract
Audit Scope: who, what calls, and scoring window.
Rubric Scores: per-dimension scores with evidence.
Pattern Summary: recurring strengths and recurring gaps.
Priority Interventions: top coaching moves ranked by likely impact.
Manager Action Plan: what to inspect next week and what to reinforce.
Quality Bar
- Keep scoring consistent across calls and reviewers.
- Anchor every finding to call evidence, not rep memory.
- Focus on a few high-impact improvements rather than a long critique list.
- Separate skill issues from missing process data.
- Avoid team-level conclusions when the sample is too small or mixed.