القائمة
Review inbound customer email, ground the reply in a local policy or FAQ document, and draft a safe response for complaints and queries.
التثبيت باستخدام Codex أو Claude انسخ هذا Prompt والصقه في Codex أو Claude أو مساعد آخر ليراجع صفحة Skill ويثبّتها لك.
استنادا إلى تصنيف SOC المهني
Manage Prompthon Social Media Manager work against the deployed production app at agents.prompthon.io through the canonical organization-scoped social API. Use when Codex needs to open the production Social Media Manager in the in-app browser, guide a user through Local mode plus local companion setup, retrieve or mint a short handoff code through the signed-in browser page's background API path, exchange that handoff for a bridge token, inspect channel readiness, create or update social campaigns and posts, attach media through the API before scheduling, or rewrite highlighted post text from live editor context.
Review Gmail customer-support threads with a minimal-token, connector-first workflow. Use when Codex needs to read Gmail through the Codex Gmail connector, import cleaned messages into a local SQLite issue queue, apply deterministic cleanup and classification first, reserve model usage for JSON-only message understanding and draft-field generation, and support dashboard review, customer approval, and queued reply handling for a local single-operator support workflow.
用 connector-first、最少 token 的方式审阅 Gmail 客户支持线程。适用于 Codex 需要通过 Codex Gmail connector 读取 Gmail、把清洗后的消息导入本地 SQLite 问题队列、先执行确定性的清洗和分类、只把模型调用保留给 JSON-only 的消息理解和草稿字段生成，并支持 dashboard 审阅、客户审批与排队回复处理的时候。
Preview-first local file organizer. Scan a user-named folder, classify files into category subfolders using readable rules, write a preview Markdown report and JSON plan, execute confirmed moves with persistent SQLite state, and reverse moves with undo. Use when a user asks Codex to organize Downloads, sort a messy folder into Invoices/Receipts/School/Images/Software/PDFs subfolders, propose a folder structure before moving anything, or undo a previous organization run.
Persistent product price tracking for natural-language product requests. Use when a user asks to watch, track, monitor, compare, or report prices for a product, especially with a target price or threshold such as "Watch MacBook Pro M3 14-inch and tell me if it drops below $1200." Supports source discovery, Playwright/browser product checks, SQLite history, threshold comparison, and Markdown price reports.
Plan and inspect prompt-cache behavior for long-running Claude agent loops. Use when a user wants to split stable tool, system, and history context into cacheable layers, compare captured cache metadata, estimate cost impact from supplied pricing inputs, or keep durable memory outside the cached prefix.
| name | local-customer-email-reply |
| description | Review inbound customer email, ground the reply in a local policy or FAQ document, and draft a safe response for complaints and queries. |
Use this skill when a user wants an agent to review customer email and draft a
response based on a local document path such as
/Users/example/support-policy.md.
EMAIL_PATH: local .txt, .md, .json, or .eml file containing the
inbound customer messagePOLICY_PATH: local .md, .txt, or other text-readable file containing
support policy, FAQ, refund rules, or escalation guidanceDRAFT_PATH: local path where the reply draft should be writtenEMAIL_PATH.POLICY_PATH.complaintqueryrefund_requestbilling_issuehandoff_requiredhandoff_required.summaryclassificationpolicy_evidencereply_subjectreply_bodyneeds_human_review