| name | sales-customcat |
| description | CustomCat platform help — budget US (Detroit) print-on-demand fulfillment for creators/sellers (apparel, drinkware, home décor) via DIGISOFT DTG/DTF, embroidery, and dye sublimation, with 1–3 day production, a REST API (catalog, orders, shipping, webhooks), and store connectors for Shopify/Etsy/WooCommerce/BigCommerce. Use when CustomCat orders aren't syncing from your store, an API write call returns 403 because you used the read-only key, an order fails with a duplicate-order/out-of-stock/AVS-address error, a CustomCat order-shipped webhook needs a polling backup, you're building a headless order pipeline against customcat-beta.mylocker.net, modeling whether the Pro plan beats Lite's free wholesale pricing, or you need branded/private-label merch (CustomCat can't do it). Do NOT use for choosing between POD providers like Printful/Printify/Gelato (use /sales-print-on-demand) or general digital-product pricing/launch strategy (use /sales-digital-products). |
| argument-hint | [describe what you need help with in CustomCat] |
| license | MIT |
| version | 1.0.1 |
| tags | ["sales","digital-products","platform"] |
CustomCat Platform Help
CustomCat is a budget, US-based (Detroit) print-on-demand (POD) fulfillment service: you upload designs, CustomCat prints products on demand and ships them, and you hold no inventory. It plugs into your storefront (Shopify, Etsy, WooCommerce, BigCommerce) or runs headless via its REST API. Its pitch is the lowest base prices + the fastest US production (1–3 business days) — at the cost of no private-label branding and US-only fulfillment.
Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
Ask only what you can't infer from the user's prompt:
-
What are you trying to do?
- A) Connect CustomCat to a store (Shopify/Etsy/WooCommerce/BigCommerce)
- B) Build a headless/custom integration via the API (submit orders, read catalog, quote shipping, register webhooks)
- C) Fix a broken order, sync, or webhook
- D) Decide on a plan (Lite free vs Pro $30/mo vs Enterprise) or understand margins
- E) Product, design-file, or shipping questions
-
API keys? Read-only vs read-write — most "403 Forbidden" issues are a read-only key on a write (order/webhook) call. Keys live in Settings > Store > API.
Skip-ahead rule: if the user's prompt already has enough context, go straight to Step 2.
Step 2 — Route or answer directly
| If the user's question is about… | Route to |
|---|
| Which POD provider to pick (CustomCat vs Printful/Printify/Gelato/SPOD) | /sales-print-on-demand {question} |
| Digital-product pricing, validation, launch strategy | /sales-digital-products {question} |
| Checkout-page conversion (order bumps, upsells, cart abandonment) | /sales-checkout {question} |
| Tax / Merchant-of-Record obligations on merch sales | /sales-merchant-of-record {question} |
When routing, give the exact command: "This is a {domain} question — run: /sales-digital-products {original question}"
Otherwise, answer CustomCat-specific questions directly using Step 3.
Step 3 — CustomCat platform reference
Read references/platform-guide.md for the full reference — capabilities & automation surface, pricing/plan gates, data model (catalog product, SKU, design placement presets, orders), and quick-start recipes (submit an order, quote shipping, register an order-shipped webhook).
