cd14715-claude-code-classroom

Analyze companies and generate comprehensive research reports. Use when user asks to research, analyze, profile, or investigate a company.

Calculate SLA deadlines for support tickets based on customer tier and urgency. Use when determining response deadlines, checking SLA compliance, or when user asks about SLA, deadline, or response time requirements.

Classify support tickets by urgency and category. Use when analyzing tickets, determining priority, routing customer requests, or when user asks to classify, triage, or categorize support tickets.

TODO - Describe when to use this skill. Make it specific so Claude knows when to apply it (e.g., "Classify support tickets by urgency and category. Use when analyzing tickets, determining priority, or routing customer requests").