مشغّلو الهاتف

دعم المكاتب والإدارة · المهارات والكفاءات الوظيفية · SOC 43-2021 · 4 مهارة

سياق المهنة

تصف مهام O*NET هذه المهنة وتوضح سياق تصنيف SOC، لكنها لا تعني أن كل مهارة مدرجة تنفذ كل مهمة.

Observe signal lights on switchboards, and dial or press buttons to make connections.
Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.

تُعرض بيانات مهام O*NET بلغتها المصدرية (الإنجليزية). بيانات المهام مقتبسة من O*NET® 29.1 Database التابعة لـ USDOL/ETA، وتُستخدم بموجب CC BY 4.0.

مصادر تمثيلية

عينة محدودة من المهارات الشائعة المرتبطة بهذه المهنة، بمهارة واحدة على الأكثر من كل مستودع GitHub. وتليها القائمة الكاملة للمهارات المرتبطة.

telephone-operator

wonsukchoi/domain-experts

Use when a task needs the judgment of a telephone operator — relaying a Telecommunications Relay Service (TRS) call verbatim between a text/sign caller and a hearing party, resolving a directory-assistance lookup with an ambiguous or misspelled name, deciding whether a call qualifies for emergency-line prioritization, or handling an offensive or distressing relayed call within FCC neutrality rules.

using-yellowpages

nilsclabb/yellowpages

Use when starting a session with yellowpages; introduces progressive disclosure and routes the agent to the correct category router.

swiss-phone-directory

meghal86/stacksignal

Swiss phone directory lookup via search.ch API. Search for businesses, people, or reverse-lookup phone numbers. Use when: (1) finding contact details for Swiss companies or people, (2) looking up addresses by name or phone number, (3) reverse phone number lookup, (4) finding business categories. Requires SEARCHCH_API_KEY.

x402agent/NanoSolana

Start voice calls via the NanoClawd voice-call plugin.

كل المهارات المرتبطة

تصفح دليل الارتباط الكامل حسب شعبية المستودع أو أحدث نشاط في المصدر.

تبقى أسماء المهارات وأوصافها باللغة التي يوفرها مستودع المصدر.

ترتيب حسب

telephone-operator

wonsukchoi/domain-experts

Use when a task needs the judgment of a telephone operator — relaying a Telecommunications Relay Service (TRS) call verbatim between a text/sign caller and a hearing party, resolving a directory-assistance lookup with an ambiguous or misspelled name, deciding whether a call qualifies for emergency-line prioritization, or handling an offensive or distressing relayed call within FCC neutrality rules.

using-yellowpages

nilsclabb/yellowpages

Use when starting a session with yellowpages; introduces progressive disclosure and routes the agent to the correct category router.

swiss-phone-directory

meghal86/stacksignal

Swiss phone directory lookup via search.ch API. Search for businesses, people, or reverse-lookup phone numbers. Use when: (1) finding contact details for Swiss companies or people, (2) looking up addresses by name or phone number, (3) reverse phone number lookup, (4) finding business categories. Requires SEARCHCH_API_KEY.

x402agent/NanoSolana

Start voice calls via the NanoClawd voice-call plugin.

تم تحميل كل 4 مهارة