| name | incident-platforms |
| description | Incident management platform integration for PagerDuty, Opsgenie, and related tools |
| allowed-tools | ["Bash","Read","Write","Edit","Glob","Grep","WebFetch"] |
| graph | {"domains":["domain:devops"],"specializations":["specialization:devops-sre-platform"],"skillAreas":["skill-area:incident-management","skill-area:alerting-oncall"],"roles":["role:sre","role:devops-engineer"],"workflows":["workflow:incident-response"],"topics":["topic:chaos-engineering"]} |
Incident Platforms Skill
Overview
Specialized skill for incident management platform integration and operations. Provides deep expertise in PagerDuty, Opsgenie, and related incident response tooling.
Capabilities
PagerDuty Configuration
- Service and service directory setup
- Escalation policy design
- Schedule configuration
- Event rules and routing
- Service dependencies mapping
- Business services setup
- Analytics and reporting
Opsgenie Configuration
- Team and user management
- Escalation policy creation
- Schedule and rotation setup
- Integration configurations
- Alert policies and routing
- Notification rules
Incident Lifecycle
- Incident creation and triaging
- Priority and severity classification
- Status page updates
- Stakeholder communication
- Incident timeline documentation
- Resolution and closure
On-Call Management
- Schedule creation and management
- Rotation patterns (weekly, daily, custom)
- Override handling
- Coverage gaps identification
- Handoff procedures
- On-call compensation tracking
Alerting Integration
- Prometheus Alertmanager integration
- Grafana alerting integration
- CloudWatch alarm routing
- Custom webhook configurations
- Alert deduplication rules
- Suppression and maintenance windows
Postmortem Support
- Postmortem template generation
- Timeline reconstruction
- Action item tracking
- Blameless postmortem facilitation
- Metrics extraction (MTTR, MTTD)
Target Processes
incident-response.js - Incident response framework
oncall-setup.js - On-call rotation management
monitoring-setup.js - Alert routing integration
Usage Context
This skill is invoked when processes require:
- Setting up incident management platforms
- Configuring on-call schedules and escalations
- Integrating alerting with incident platforms
- Managing incident lifecycle
- Generating postmortem documentation
Dependencies
- PagerDuty API access (API key)
- Opsgenie API access
- Monitoring system integration credentials
Output Formats
- PagerDuty service/escalation configurations
- Opsgenie team/schedule configurations
- Integration webhook configurations
- Postmortem templates
- On-call schedule reports