Create and configure the synchronous glpi_python_client.GlpiClient or the asynchronous glpi_python_client.AsyncGlpiClient, including from_env, OAuth credential pairs, entity/profile headers, SSL settings, and the optional legacy v1 document-upload session. Use before calling GLPI APIs or when the user asks how to connect to GLPI with glpi_python_client.
Read GLPI ticket timeline records and create or update followups, tasks, solutions, and timeline document links with the asynchronous glpi_python_client.GlpiClient. Use when handling ticket notes, followups, tasks, solutions, or attached documents on a GLPI ticket timeline.
Search, fetch, create, update, and delete GLPI tickets with the asynchronous glpi_python_client.GlpiClient and the GetTicket/PostTicket/PatchTicket/DeleteTicket models. Use for GLPI ticket records, ticket filters, fields, pagination, status, priority, category, location, or instance-specific extra_payload values.
Manage GLPI document metadata, upload binary content via the legacy v1 fallback, download document binaries, and link documents to a ticket timeline with the asynchronous glpi_python_client.GlpiClient and the GetDocument/PostDocument/PatchDocument/DeleteDocument models. Use for ticket attachments, document binary content, document metadata, or saving downloaded files.
Aggregate GLPI ticket and task statistics and load grouped ticket contexts with the asynchronous glpi_python_client.GlpiClient. Use for operational reporting, ticket counts grouped by entity/status/priority/type, task duration totals grouped by user and ticket, or one-call ticket context retrieval bundling tickets with timeline records.
List, add, and remove GLPI ticket team members with the asynchronous glpi_python_client.GlpiClient and the GetTeamMember/PostTeamMember models. Use when assigning users or groups to tickets, inspecting ticket teams, or removing GLPI ticket participants.
Search GLPI users, locations, and entities, or create, update, and delete users and locations and entities with the asynchronous glpi_python_client.GlpiClient and the matching Get/Post/Patch/Delete models. Use for user lookup, entity lookup, location lookup, user provisioning, location creation, GLPI entity defaults, or RSQL filters.