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Jobs-to-Be-Done story writing that focuses on user situations and motivations rather than personas. Use to write When/Want/So backlog items, run a JTBD discovery canvas, apply INVEST, and convert user stories to job stories.
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| name | job-stories |
| description | Jobs-to-Be-Done story writing that focuses on user situations and motivations rather than personas. Use to write When/Want/So backlog items, run a JTBD discovery canvas, apply INVEST, and convert user stories to job stories. |
| license | MIT + Commons Clause |
| metadata | {"version":"1.0.1","author":"borghei","category":"project-management","domain":"pm-execution","updated":"2026-06-15T00:00:00.000Z","tech-stack":"jtbd, jobs-to-be-done, invest-criteria"} |
Write job stories using the Jobs-to-Be-Done (JTBD) framework. Unlike traditional user stories that focus on roles ("As a user..."), job stories focus on the situation, motivation, and desired outcome. This shift produces requirements that are more grounded in real user context and less likely to encode assumptions about who the user is.
The format is When [situation], I want to [motivation], so I can [outcome]. Removing the role and describing the situation matters because the same person has different needs in different situations, different people in the same situation share needs, and situations are observable and testable while roles are abstract labels.
wwas/ instead.When [situation], I want to [motivation], so I can [outcome].
Load the reference that matches the task — keep this file lean and pull detail on demand:
In Scope: Writing job stories using JTBD "When/Want/So" format, applying INVEST quality criteria, writing outcome-focused acceptance criteria, converting existing user stories to job stories, facilitating story-writing workshops, integrating job stories with Jira backlog items.
Out of Scope: Strategic backlog items with business context (hand off to wwas/), product ideation and opportunity discovery (hand off to discovery/brainstorm-ideas/), detailed technical specifications, UX research and user interviewing methodology.
Limitations: Job stories work best when the team has access to real user research (interviews, observation, support data). Without user context, teams will invent situations that may not reflect reality. The format is less natural for purely technical or infrastructure work where there is no direct user situation. Job stories and user stories are complementary -- some teams use both formats for different types of work.
| Integration | Direction | What Flows |
|---|---|---|
wwas/ | Complementary | WWAS adds strategic "Why" context; job stories add situational "When" context. Use both when needed |
summarize-meeting/ | Meetings -> Stories | Discovery conversations and refinement sessions produce the situations that inform job stories |
../jira-expert/ | Stories -> Jira | Completed job stories become Jira tickets with structured descriptions |
discovery/brainstorm-ideas/ | Ideas -> Stories | Validated product ideas decompose into job stories for the backlog |
execution/brainstorm-okrs/ | OKRs -> Stories | Team objectives define the outcomes that job stories should connect to |
execution/prioritization-frameworks/ | Stories -> Prioritization | Job stories scored via RICE or other frameworks for sprint planning |