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Use this for support SOPs, onboarding, ticket triage, customer success playbooks, retention, churn reduction, and feedback loops.
Install with Codex or Claude Copy this prompt, paste it into Codex, Claude, or another assistant, and let it review the skill page and install it for you.
Based on SOC occupation classification
| name | bosskuai-customer-success-support |
| description | Use this for support SOPs, onboarding, ticket triage, customer success playbooks, retention, churn reduction, and feedback loops. |
Use this for support SOPs, onboarding, ticket triage, customer success playbooks, retention, churn reduction, and feedback loops.
Open ../../references/playbooks/bosskuai-customer-success-support-playbook.md only when the task needs detailed workflow, implementation examples, or release-grade depth.
../../references/playbooks/bosskuai-customer-success-support-playbook.md../../references/checklists/customer-success-support-checklist.mdUse this for Hyperframes video composition work, including HTML-based scene authoring, preview/render workflows, CLI commands, agent-friendly composition updates, and GSAP-assisted animation inside Hyperframes projects.
Use when a Codex workspace needs BosskuAI routing, repo-local memory, skill selection, or quality gates without loading the full toolkit.
Use this for cloud/server/API/model cost control, token budgets, queue sizing, storage costs, vendor spend, and unit economics.
Use this for agent eval design, routing tests, retrieval tests, LLM quality cases, regression harnesses, scorecards, and continuous agent improvement.
Use this for Malaysia PDPA-aware privacy review, data minimization, consent, retention, user rights, vendor processors, and privacy-safe SaaS operations.
Use this for logs, metrics, tracing, alerts, SLOs, health checks, dashboards, incident detection, and production reliability instrumentation.