fair-housing-compliance

name	fair-housing-compliance
description	Fair Housing Act compliance requirements for property management advertising. Auto-invoke when creating campaigns, modifying targeting settings, setting up audiences, recommending changes to location/demographic targeting, or ANY discussion of campaign targeting for property management accounts. CRITICAL LEGAL REQUIREMENT - ensures all Google Ads accounts comply with federal housing discrimination laws.
allowed-tools	["Read"]

Fair Housing Compliance Skill

Purpose: Ensures all property management advertising complies with Fair Housing Act regulations. Auto-invokes when any targeting or audience discussion occurs.

Type: Legal compliance skill (CRITICAL - auto-invoked)

Scope: ALL property management accounts

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CRITICAL LEGAL REQUIREMENT

All property management accounts are subject to Fair Housing Act regulations. This is a legal requirement, not a client preference.

Violations can result in:

• Federal lawsuits
• Substantial fines
• Client liability
• Account suspension

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PROHIBITED Targeting/Signals

NEVER use these targeting options for property management accounts:

Demographic Targeting (PROHIBITED)

• Age targeting or signals (any age ranges, age demographics, age brackets)
• Income/Household income signals (income brackets, affluence targeting, HHI)
• Parental status signals (parents, families with children, "parents of toddlers", etc.)
• Familial status signals (household composition, family size, "married", etc.)
• Gender-specific targeting (when used in discriminatory manner)

Geographic Targeting (PROHIBITED)

• Zip code targeting (specific zip codes - can be income proxy)
• Neighborhood-level targeting (below city level, unless broad metro area)

Audience Signals (PROHIBITED)

• Any demographic signals that could be considered discriminatory under Fair Housing laws
• Affinity audiences based on demographic characteristics
• Income-based custom audiences
• Age-proxy audiences (e.g., "College Graduates" may imply age range)

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COMPLIANT Targeting/Signals

Safe to use for property management accounts:

Behavioral Targeting (COMPLIANT)

• In-market audiences (apartment shoppers, real estate searchers) - behavioral, not demographic
• Search theme/keyword signals (location + apartment type queries like "2 bedroom apartments [city]")
• Website visitor audiences (remarketing to past site visitors)
• Custom audiences based on website behavior (not demographic data)

Geographic Targeting (COMPLIANT)

• Metro areas (broad regional targeting)
• Cities (city-level targeting)
• Broad regions (states, multiple-county areas)
• Radius targeting (e.g., 40-mile radius from property address)

Campaign Optimization (COMPLIANT)

• Conversion-based optimization (optimize for leads/conversions without demographic filters)
• Customer match (existing customer lists - if non-discriminatory)
• Similar audiences (based on converters - if source audience is compliant)

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VERIFY BEFORE USE (Gray Areas)

These audience types may be compliant but require verification:

Life Event Audiences

• "Recently Moved" - Likely compliant (behavioral signal, not protected class)
• "Job Change" - Likely compliant (behavioral signal)
• "College Graduates" - May NOT be compliant (could be age proxy - avoid unless verified)
• Any life event - Evaluate: Could this be a proxy for protected class?

Decision rule: If unsure about a targeting option, default to NOT using it. Legal risk is too high.

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Key Principle: Target the Product, Not the People

COMPLIANT: Target properties/apartments (the product)

• "2 bedroom apartments in [city]"
• "Luxury apartments near downtown"
• "Pet-friendly rentals in [neighborhood]"

NON-COMPLIANT: Target people demographics

• "Millennials looking for apartments" (age proxy)
• "Young professionals" (age proxy)
• "Families with children" (familial status)
• "High-income renters" (income discrimination)

Framework: Optimize for behavior and intent, never for who someone is.

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Campaign Setup Checklist

When Creating New Campaigns:

• No age targeting applied
• No income signals or audience segments
• No parental/familial status signals
• No zip code-level geographic targeting
• Only behavioral audiences (in-market, search themes)
• Only compliant geo targeting (metro/city level)
• Campaign focuses on property features, not demographics

When Optimizing PMAX/Demand Gen:

• Focus on conversion value optimization and search themes
• Use in-market audiences for apartment shopping behavior
• Avoid any audience segment that filters by age, income, family status, or zip codes
• Review auto-applied audiences for demographic signals (remove if found)

When Recommending Changes:

• Verify recommendation doesn't introduce demographic targeting
• Check that geographic targeting remains compliant (metro/city level)
• Confirm audience signals are behavioral, not demographic
• Document compliance reasoning in recommendation

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Examples: Compliant vs. Non-Compliant

COMPLIANT Campaign Example

Campaign Name: Pmax: Example Property Apartments Geo Targeting: 40-mile radius from property address (metro area) Audience Signals:

• In-market: Real Estate > Apartments for Rent
• In-market: Travel > Business Travel (relocating professionals)
• Search themes: "apartments [city]", "2 bedroom [neighborhood]", "pet friendly rentals"
• Remarketing: Website visitors (last 30 days)

Why compliant: All behavioral/intent signals, no demographics, broad geo

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NON-COMPLIANT Campaign Example

Campaign Name: Pmax: Example Property Young Professionals Geo Targeting: Specific zip codes (10001, 10003, 10009) — PROHIBITED Audience Signals:

• Age: 25-34 — PROHIBITED
• Income: Top 30% household income — PROHIBITED
• Affinity: Young Urban Professionals — PROHIBITED
• Parental status: No children — PROHIBITED

Why non-compliant: Age, income, parental status, zip code targeting all violate Fair Housing Act

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When to Flag Violations

Automatic Flags:

• ANY mention of age targeting in recommendations
• ANY income-based audience suggestions
• ANY parental/familial status signals
• ANY zip code targeting recommendations

Investigation Flags:

• Existing campaigns with suspicious audience signals
• PMAX/DGen campaigns with auto-applied demographic audiences
• Remarketing audiences that may segment by demographics

Action: If violation detected, immediately flag and recommend removal. Document legal compliance reasoning.

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When This Skill Auto-Loads

• Creating new campaigns (any type)
• Modifying targeting settings
• Recommending audience additions
• Optimizing PMAX/Demand Gen signals
• Discussing campaign structure changes
• Analyzing campaign settings
• User mentions "targeting", "audiences", "demographics", "geo", or "location"

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Related Documentation

• Google Ads Policy Center — Fair Housing advertising policies
• U.S. Department of Housing and Urban Development (HUD) — Fair Housing Act regulations
• Fair Housing Act (Title VIII of Civil Rights Act of 1968) — Federal law

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Important Notes

1. When in doubt, exclude it — If you're unsure if a targeting option is compliant, default to NOT using it
2. Behavioral > Demographic — Always prefer behavioral signals over any demographic characteristic
3. Broad > Narrow — Use broad geographic targeting (metro/city) vs narrow (zip codes)
4. Document compliance — When making targeting recommendations, explicitly state Fair Housing compliance reasoning
5. Stay updated — Fair Housing regulations and Google Ads policies may evolve — review periodically

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Legal Basis: Fair Housing Act (Title VIII of Civil Rights Act of 1968) Status: Active — CRITICAL COMPLIANCE SKILL