| name | windsurf-incident-runbook |
| description | Execute Windsurf incident response when AI features fail or cause production issues.
Use when Cascade breaks code, Windsurf service is down, AI-generated code causes
production incidents, or team needs emergency Windsurf troubleshooting.
Trigger with phrases like "windsurf incident", "windsurf outage",
"windsurf broke production", "cascade caused bug", "windsurf emergency".
|
| allowed-tools | Read, Grep, Bash(git:*), Bash(curl:*) |
| version | 1.11.0 |
| license | MIT |
| author | Jeremy Longshore <jeremy@intentsolutions.io> |
| tags | ["saas","windsurf","incident-response","runbook","troubleshooting"] |
| compatibility | Designed for Claude Code, also compatible with Codex and OpenClaw |
Windsurf Incident Runbook
Overview
Incident response procedures for Windsurf-related issues: Cascade service outages, AI-generated code causing bugs, and team workflow disruptions.
Prerequisites
- Access to Windsurf dashboard and status page
- Git access to affected repositories
- Team communication channel (Slack, Teams)
Severity Levels
| Level | Definition | Response Time | Examples |
|---|
| P1 | Production broken by AI code | < 15 min | Cascade-generated code deployed with critical bug |
| P2 | Team workflow blocked | < 1 hour | Windsurf service outage, all Cascade down |
| P3 | Degraded AI features | < 4 hours | Slow Cascade, Supercomplete intermittent |
| P4 | Minor inconvenience | Next business day | Specific model unavailable, feature regression |
Quick Triage Decision Tree
Is Windsurf service itself down?
├─ YES: Check https://status.windsurf.com
│ ├─ Status page shows incident → WAIT for Windsurf to resolve
│ │ Action: Switch to manual coding, notify team
│ └─ Status page green → Local issue
│ Action: Restart Windsurf, check internet, re-authenticate
│
└─ NO: Did AI-generated code cause a production issue?
├─ YES → P1 INCIDENT
│ 1. Revert the deployment immediately
│ 2. Identify the Cascade-generated commit(s)
│ 3. Fix manually or with targeted Cascade prompt
│ 4. Post-incident: update review policy
│
└─ NO: Is Cascade giving bad suggestions?
├─ YES → Check .windsurfrules, start fresh Cascade session
└─ NO → See windsurf-common-errors
P1 Playbook: AI Code Caused Production Bug
Step 1: Immediate Mitigation
set -euo pipefail
git log --oneline -10
git revert HEAD --no-edit
git push origin main
git revert --no-commit HEAD~3..HEAD
git commit -m
git push origin main