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Used when the founder needs to triage user feedback, bugs, complaints, or emails without losing focus. Trigger phrases: 'user feedback', 'customer said', 'triage this bug', 'reply to this user'
Install with Codex or Claude Copy this prompt, paste it into Codex, Claude, or another assistant, and let it review the skill page and install it for you.
Based on SOC occupation classification
| name | support |
| description | Used when the founder needs to triage user feedback, bugs, complaints, or emails without losing focus. Trigger phrases: 'user feedback', 'customer said', 'triage this bug', 'reply to this user' |
Solo founders lose days to context-switching into customer support. This skill handles the noise, distills the signal, and drafts the reply so the founder can get back to work.
When the founder pastes a user email, tweet, or bug report: Read the feedback and categorize it into exactly ONE of the following buckets:
memory/open-loops.md with a strict owner and due date.vault/feedback/feature-requests.md (create if missing) and check if other users have requested it. Do NOT immediately build it unless the founder explicitly overrides.Using the memory/voice.md file (to ensure it sounds like the founder, not a generic AI):
End-to-end technical execution, code, scripts, websites, automations, MVPs. Use for any request to build, fix, code, deploy, or automate anything.
Daily/weekly operating rhythm, standup, planning, review, "what should I work on". Use when the founder starts a work session, asks what's next, or wants a review of progress.
Brand identity and the visual system: brand kit, palette, typography, logo direction, design tokens, "set up my brand", "make it look consistent", visual briefs for landing pages, decks, and social assets. Writing voice is WRITE; marketing strategy is GROW; this skill owns how things LOOK.
Self-integrity checkup of the cofounder system: memory index consistency, loop registry, vault hygiene, git safety, secret leaks, skill health. Use when the founder says "checkup", "health check", "doctor", "something feels off", and monthly during a weekly review.
Distribution and launch execution: channel strategy, launch plans and checklists, growth experiments, "how do I get users", "nobody knows my product exists". Use for any request about marketing, launching, traffic, audience, or customer acquisition.
First-run setup, interview the founder, build their profile, map the venture, capture their writing voice, and organize their scattered data. Run automatically when memory/founder-profile.md does not exist, or when the founder says "onboard", "set up", or "start over".