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Use when writing user stories, acceptance criteria, or persona definitions for an NHS digital health service.
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Based on SOC occupation classification
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Use when assessing a feature or PR against the GDS Service Standard 14 points, or producing NHS Alpha service assessment evidence.
Use when documenting architectural decisions for an NHS digital service using the ADR format, or when reviewing technology choices for GDS assessment evidence.
Use when drafting a Data Protection Impact Assessment (DPIA) for an NHS service that processes health data under UK GDPR.
| name | nhs-user-stories |
| description | Use when writing user stories, acceptance criteria, or persona definitions for an NHS digital health service. |
This skill helps write user stories and acceptance criteria for NHS services, incorporating NHS-specific personas, accessibility requirements (WCAG 2.2 AA), and clinical safety acceptance criteria.
Use these archetypes (adapt names and details for your service):
| Persona | Role | Needs | Constraints |
|---|---|---|---|
| Sarah | Patient, 35 | Book appointments, view results | Uses mobile, moderate digital literacy |
| James | Patient, 72 | Manage prescriptions | Low digital confidence, uses screen magnifier |
| Dr. Patel | GP | Review patient history quickly | Time-pressured (10-min appointments), desktop |
| Nurse Chen | Practice nurse | Record observations | Shared workstation, standing |
| Admin Mo | Receptionist | Manage bookings, triage calls | Multi-tasking, keyboard-only workflow |
As a [persona],
I need to [action],
So that [benefit].
Every story MUST include these categories:
As Sarah (patient),
I need to view my upcoming appointments,
So that I can plan my schedule.
Acceptance Criteria:
- [ ] Given I am logged in, when I navigate to /appointments, then I see my future appointments in date order
- [ ] Given I have no appointments, when I navigate to /appointments, then I see a clear message "You have no upcoming appointments"
- [ ] Page is keyboard navigable and screen reader accessible
- [ ] NHS header, breadcrumbs, and footer are present
- [ ] No NHS number or DOB exposed in the URL
- [ ] Page meets WCAG 2.2 Level AA (verified via axe-core)