| Multi-Instance Routing & Consolidation | multi-instance-routing.md | Consolidate credentials/devices into a single connections table and route dynamically using static adapters to avoid memory leaks. |
| Inbox UI | inbox-ui.md | Split-pane chat view driven by HTMX polling (3s chat / 5s list); conversations derived from audit_logs GROUP BY — no new table for MVP. |
| Settings UI | settings-ui.md | Inline collapsible sidebar configurations menu and unified settings sub-pages layout. |
| Conversational Sessions | conversational-session.md | Database-driven recipient session tracking for unread badges and persistent bidirectional conversation states. |
| Webhook Delivery & Security | webhook-delivery.md | Asynchronous NATS JetStream-backed webhook dispatching with HMAC-SHA256 signature verification. |
| Messaging Flow Verbs | flow-verbs.md | Declarative JSON-based flow routing verbs (reply, wait, forward) executing dynamic flows. |
| Compliance Logging | selective-logging.md | Selective metadata-only logging and PII content redaction. |
| Omnichannel Contacts | contact-merging.md | Merging and resolving multiple channel identities into unified customer profiles. |
| Webhook Subscriptions | webhook-subscriptions.md | Event-filtered multi-webhook subscription routing engine. |
| Session Caching | session-caching.md | In-memory session key caching and instance router. |
| Campaign Engine & Throttling | campaign-engine.md | Throttled background campaigns with regex variable interpolation, CSV sanitization, and enriched outbound logs. |
| User & API Action Logs | user-action-logs.md | Polymorphic actor logs separating API vs dashboard operations with JSONB metadata. |
| CSS Standardization & Visual Tokens | css-standardization.md | Standardize typography, forms, cards, tables, and badges across dashboard views. |
| Workspace Simplification | workspace-simplification.md | Deprecate legacy workspace credentials subviews; WABA template sync migrated to connections table. |
| PRD Implementation Gaps | prd-implementation-gaps.md | Three unimplemented validated spikes: omnichannel contacts (017), multi-webhook subscriptions (018), messaging verbs engine (015). |
| WABA Status Receipts | waba-status-receipts.md | Route WABA webhook status updates (delivered, read) to update message dispatches status via a provider_message_id index. |