design-thinking-skills

Guide any team through the Design Thinking methodology — empathize, define, ideate, prototype, test, and implement. Core audiences: product & design teams (product designers, UX researchers, UI designers, service designers, product managers), entrepreneurs & startups (idea validation, customer discovery, lean prototyping), and business & strategy leaders (innovation workshops, service redesign, customer journey mapping, business model innovation). Trigger on: design sprint, HMW question, how might we, empathy map, affinity diagram, point of view statement, design brief, user journey, service blueprint, jobs to be done, usability test, problem statement, customer discovery, lean validation, innovation workshop, or when user describes a user problem and wants to explore human-centered solutions.