| name | giving-feedback |
| description | Help users deliver high-impact feedback that drives behavior change while maintaining strong relationships and psychological safety through proven frameworks like GAIN and Radical Candor. |
Giving Effective Feedback
Transform difficult conversations into catalysts for growth and high performance.
Help the user with giving effective feedback using insights from 30 guests and posts across Lenny's Podcast and Newsletter.
How to Help
- Preparation - Help the user structure their thoughts using the GAIN framework to ensure feedback is goal-oriented and evidence-based.
- Roleplay - Use the AI Voice Mode prompt to simulate the conversation and practice responding to potential defensiveness.
- Refinement - Review a draft of the feedback to remove judgmental labels and ensure the user is 'staying on their side of the net.'
- Debrief - Analyze the results of a feedback session and plan for necessary follow-up actions and commitments.
Core Principles
Care personally and challenge directly
Kim Scott: "Radical Candor is just what happens when you care personally and challenge directly at the same time. And I think it's probably best understood by what it's not because we all fail on one of those two dimensions or both of them multiple times a day."
Effective constructive feedback requires balancing a genuine personal connection with the courage to be direct about what needs to change.
Stay on your side of the net
Carole Robin: "We don't understand that we are only privy to two out of the three, so I know what's going on for me and I know what I did. I have no idea what happened on your end."
Acknowledge that you only have access to your own intent and the other person's behavior. Speak only to the impact that behavior had on you.
Frame feedback as a joint effort
Alisa Cohn: "You know, Matilda, I want to chat with you about the way you're interacting with your peers. So what I'm hearing from them is that you're missing deadlines on a regular basis and not letting them know you're missing the deadlines, and that also you're not fully keeping your team up to speed. And so they're kind of confused running around. Now, we both know that the most important way you can be successful here and also achieve your goals is to make sure that you are working with your peers in a way that's consistent and that they can count on you and you can count on them."
