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Troubleshooting guide for common API errors, especially permission and scope issues when the app lacks access to certain endpoints.
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Based on SOC occupation classification
| name | troubleshooting |
| description | Troubleshooting guide for common API errors, especially permission and scope issues when the app lacks access to certain endpoints. |
When an API call returns a 403 or a message about insufficient permissions, it means the app does not have the required OAuth scopes for that operation.
| Domain | Read scope | Write scope |
|---|---|---|
| Products | read_products | write_products |
| Orders | read_orders | write_orders |
| Customers | read_customers | write_customers |
| Coupons | read_coupons | write_coupons |
| Pages (Content) | read_content | write_content |
| Categories | read_products | write_products |
| Abandoned Checkouts | read_orders | — |
When you detect a 403 or permission error:
How to manage orders in a Tiendanube store: list, view, update, close, reopen, and cancel orders. Covers order statuses, filtering, payment and shipping status, and best practices.
How to manage categories in a Tiendanube store: create hierarchies, assign products to categories, and handle multilingual category names.
How to manage content pages in a Tiendanube store: create, update, delete, and list pages. Pages are static content like "About Us", "FAQ", "Terms and Conditions", etc.
How to manage products in a Tiendanube store: create, update, delete, list, and search products. Covers product structure, variant pricing, stock management, attributes, and best practices.
How to view and recover abandoned checkouts in a Tiendanube store. Read-only access to carts where customers left before completing payment.
How to manage discount coupons in a Tiendanube store: create, update, delete, and list coupons. Covers coupon types, restrictions, and promotion strategies.
