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Review monitoring, filtering, and automated responses for Google Play. Use when managing user reviews and feedback.
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Based on SOC occupation classification
Guidance for using the Google Play Console CLI in this repo (flags, output formats, pagination, auth, and discovery). Use when asked to run or design gplay commands or interact with Google Play Console via the CLI.
In-app products, subscriptions, base plans, and offers setup for Google Play monetization, including bulk-localizing subscription display names, descriptions, and benefits across all locales. Use when configuring in-app purchases or subscription products.
Metadata and localization sync (including Fastlane format) for Google Play Store listings. Use when updating app descriptions, screenshots, or managing multi-locale metadata.
Migration from Fastlane supply to gplay CLI using the gplay migrate fastlane command. Use when asked to convert a Fastlane-based Play Store workflow to gplay, or to import existing Fastlane metadata directories.
Set region-specific pricing for subscriptions and in-app purchases using purchasing power parity (PPP). Use when adjusting prices by country or implementing localized pricing strategies on Google Play.
Server-side purchase verification for in-app products and subscriptions using Google Play Developer API. Use when implementing receipt validation in your backend.
| name | gplay-review-management |
| description | Review monitoring, filtering, and automated responses for Google Play. Use when managing user reviews and feedback. |
Use this skill when you need to monitor and respond to user reviews.
gplay reviews list --package com.example.app
gplay reviews list --package com.example.app --paginate
gplay reviews list \
--package com.example.app \
--output table
# Get 1-star reviews
gplay reviews list --package com.example.app \
| jq '.reviews[] | select(.rating == 1)'
# Get 5-star reviews
gplay reviews list --package com.example.app \
| jq '.reviews[] | select(.rating == 5)'
# Get reviews with 3 stars or less
gplay reviews list --package com.example.app \
| jq '.reviews[] | select(.rating <= 3)'
# Reviews from last 7 days
DATE_7_DAYS_AGO=$(date -u -v-7d +%Y-%m-%dT%H:%M:%SZ)
gplay reviews list --package com.example.app \
| jq --arg date "$DATE_7_DAYS_AGO" \
'.reviews[] | select(.comments[0].userComment.lastModified.time > $date)'
# English reviews only
gplay reviews list --package com.example.app \
| jq '.reviews[] | select(.comments[0].userComment.language == "en")'
Use the built-in --translation-language flag to get review text translated by Google, rather than reading it in the original language:
gplay reviews list --package com.example.app --translation-language en-US
# Find reviews mentioning "crash"
gplay reviews list --package com.example.app \
| jq '.reviews[] | select(.comments[0].userComment.text | contains("crash"))'
gplay reviews get \
--package com.example.app \
--review REVIEW_ID
gplay reviews reply \
--package com.example.app \
--review REVIEW_ID \
--text "Thank you for your feedback! We've fixed this issue in version 1.2.3."
#!/bin/bash
PACKAGE="com.example.app"
# Get all unreplied 1-star reviews
gplay reviews list --package $PACKAGE --paginate \
| jq -r '.reviews[] | select(.rating == 1 and (.comments | length == 1)) | .reviewId' \
| while read REVIEW_ID; do
echo "Replying to review: $REVIEW_ID"
gplay reviews reply \
--package $PACKAGE \
--review "$REVIEW_ID" \
--text "Thank you for your feedback. We're sorry to hear about your experience. Please email support@example.com so we can help resolve this issue."
done
gplay reviews list --package com.example.app --paginate \
| jq '[.reviews[] | .rating] | group_by(.) | map({rating: .[0], count: length})'
gplay reviews list --package com.example.app --paginate \
| jq '[.reviews[].rating] | add / length'
gplay reviews list --package com.example.app --paginate \
| jq -r '.reviews[].comments[0].userComment.text' \
| tr '[:upper:]' '[:lower:]' \
| tr -s ' ' '\n' \
| sort | uniq -c | sort -rn | head -20
gplay reviews list --package com.example.app --paginate \
| jq '.reviews[] | select(.comments[0].userComment.text | test("crash|freeze|hang"; "i"))'
gplay reviews list --package com.example.app --paginate \
| jq '.reviews[] | select(.comments[0].userComment.text | test("competitor_name"; "i"))'
gplay reviews list --package com.example.app --paginate \
| jq '.reviews[] | select(.comments[0].userComment.text | test("refund|money back"; "i"))'
Create a simple review dashboard:
#!/bin/bash
PACKAGE="com.example.app"
echo "=== Review Dashboard ==="
echo ""
# Total reviews
TOTAL=$(gplay reviews list --package $PACKAGE --paginate | jq '.reviews | length')
echo "Total reviews: $TOTAL"
# Rating distribution
echo ""
echo "Rating distribution:"
gplay reviews list --package $PACKAGE --paginate \
| jq -r '.reviews[] | .rating' \
| sort | uniq -c | sort -rn
# Avg rating
AVG=$(gplay reviews list --package $PACKAGE --paginate \
| jq '[.reviews[].rating] | add / length')
echo ""
echo "Average rating: $AVG"
# Unreplied reviews
UNREPLIED=$(gplay reviews list --package $PACKAGE --paginate \
| jq '[.reviews[] | select(.comments | length == 1)] | length')
echo ""
echo "Unreplied reviews: $UNREPLIED"
# Recent 1-star
echo ""
echo "Recent 1-star reviews:"
gplay reviews list --package $PACKAGE \
| jq -r '.reviews[] | select(.rating == 1) | "\(.comments[0].userComment.lastModified.time): \(.comments[0].userComment.text)"' \
| head -5
# Add to crontab
0 9 * * * /path/to/check-reviews.sh
#!/bin/bash
PACKAGE="com.example.app"
# Get unreplied 1-star and 2-star reviews
UNREPLIED=$(gplay reviews list --package $PACKAGE \
| jq '[.reviews[] | select(.rating <= 2 and (.comments | length == 1))] | length')
if [ "$UNREPLIED" -gt 0 ]; then
echo "⚠️ You have $UNREPLIED unreplied negative reviews!"
# Send notification (email, Slack, etc.)
fi
Forward reviews to support email:
#!/bin/bash
# Get reviews mentioning "support" or "help"
gplay reviews list --package com.example.app --paginate \
| jq -r '.reviews[] | select(.comments[0].userComment.text | test("support|help"; "i")) |
"Review ID: \(.reviewId)\nRating: \(.rating)\nText: \(.comments[0].userComment.text)\n---"' \
| mail -s "Support Reviews" support@example.com