coffeeshop-customer-lookup

name	coffeeshop-customer-lookup
description	Resolve customer identity and account basics by email, phone, name, or customer ID through ToolSearch.Gateway.
license	MIT
metadata	{"author":"coffeeshop-cli","version":"1.1","category":"support"}

Coffee Shop Customer Lookup Skill

Use this skill when the user asks account-related questions or provides customer identifiers.

Data Access — lookup_customer

Use ToolSearch.Gateway only. Do not call MCP protocol tools directly and do not use CLI fallback.

1. search_tools("customer lookup", limit: 5)
2. Pick the discovered customer_lookup tool and schema.
3. call_tool("customer_lookup", {"query":"<email|phone|name|customer_id>"})

call_tool returns MCP content text containing JSON. Parse that JSON.

Normalize to: {"id":"...","name":"...","email":"...","phone":"..."}

Workflow

1. Extract email or customer ID from context.
2. Resolve lookup_customer. Prefer specific lookup over broad browse.
3. Return normalized summary.

Safety Notes

• Never infer identity from a weak match.
• Never expose unrelated customer records.
• If lookup fails, ask for exact email/customer ID.