| name | intercom-conversations |
| description | Sync Intercom conversations into Hissuno as sessions. Runs incrementally on a schedule, advances a per-workspace cursor in automation_skill_state, and registers external→hissuno id mappings so subsequent runs skip already-synced conversations.
|
| version | 1.0 |
| license | MIT |
| metadata | {"author":"hissuno"} |
| triggers | {"manual":{},"scheduled":{"cron":"0 */6 * * *"}} |
| capabilities | {"sandbox":true,"webSearch":false} |
| requires | {"plugins":["intercom"]} |
| timeoutMs | 1800000 |
Intercom Conversations Sync
Pulls conversations from Intercom into Hissuno's sessions resource.
What this skill does
- Loads the cursor (
updatedSince) from automation_skill_state.
- Searches Intercom conversations updated since the cursor (paginated via
starting_after).
- For each conversation: fetches the full conversation (with parts/contacts), maps it to a session payload, and POSTs to
/api/sessions with external_id + external_source = 'intercom'.
- Saves the new cursor (max
updated_at) back to automation_skill_state.
How to run
tsx scripts/sync.ts
Reads these env vars (the sandbox harness injects them):
INTERCOM_ACCESS_TOKEN — provided by requires.plugins: [intercom]HISSUNO_API_KEY, HISSUNO_PROJECT_ID, HISSUNO_SKILL_IDHISSUNO_BASE_URL — defaults to http://localhost:3000
