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使用 Stripe 等连接计费工具操作客户计费工作流，例如订阅、退款、流失分类、计费门户恢复和计划分析。当用户需要帮助客户、检查订阅状态或管理影响收入的计费操作时使用。
Create reproducible, cross-platform (macOS/Linux) development environments with Flox, a declarative Nix-based environment manager. Use when setting up project toolchains for any language, installing system-level dependencies (compilers, databases, native libs like openssl/BLAS), pinning exact package versions for a team, running local services (PostgreSQL, Redis, Kafka), onboarding developers with one command, or solving 'works on my machine' problems — including agent/vibe-coding setups that need project-scoped tools without sudo. Also use when the user mentions .flox/, manifest.toml, flox activate, or FloxHub.
Commercial-grade Python installer expert for Windows: Nuitka extreme compilation, dist slimming, DLL footprint analysis, and Inno Setup packaging to ship the smallest, fastest installers. Use only for advanced packaging/optimization (minimal size, fast startup), not basic script-to-exe conversion. 中文触发：Nuitka 极限优化、Python 商业打包、极限编译 Python、dist 瘦身、DLL 分析、最小安装包、最快启动、商业级打包风格
Use when a brand needs to discover or articulate its identity through structured multi-session interviews. Covers purpose, positioning, audience, personality, voice, narrative, and founder-brand tension across 8 modules using laddering, 5 Whys, and projective techniques. Produces a resumable session with disk-persisted state and a master brandbook (90_SYNTHESIS.md).
Use when a brand needs to discover or articulate its identity through structured multi-session interviews. Covers purpose, positioning, audience, personality, voice, narrative, and founder-brand tension across 8 modules using laddering, 5 Whys, and projective techniques. Produces a resumable session with disk-persisted state and a master brandbook (90_SYNTHESIS.md).
Use this skill to automate visual testing and UI interaction verification using browser automation after deploying features.
Visualize whether skills, rules, and agent definitions are actually followed — auto-generates scenarios at 3 prompt strictness levels, runs agents, classifies behavioral sequences, and reports compliance rates with full tool call timelines
| name | customer-billing-ops |
| description | 使用 Stripe 等连接计费工具操作客户计费工作流，例如订阅、退款、流失分类、计费门户恢复和计划分析。当用户需要帮助客户、检查订阅状态或管理影响收入的计费操作时使用。 |
| origin | ECC |
此技能用于真实的客户运营操作，而非通用的支付 API 设计。
目标是帮助运营人员回答：客户是谁、发生了什么、最安全的修复方案是什么、以及后续应发送什么跟进内容。
从最可靠的标识符入手：
返回简洁的身份摘要：
在操作前将案例归入一个类别：
| 案例 | 典型操作 |
|---|---|
| 重复的个人订阅 | 取消多余订阅，考虑退款 |
| 真实的多席位/团队意图 | 保留席位，澄清计费模式 |
| 支付失败/结账不完整 | 通过门户恢复或更新支付方式 |
| 缺少自助控制功能 | 提供门户、取消路径或发票访问权限 |
| 产品故障或信任破裂 | 退款、道歉、记录产品问题 |
推荐顺序：
若修复需要产品工作，需区分：
若客户痛点源于缺少运营界面，需明确指出。常见示例：
将这些视为 ECC 或网站跟进事项，而非单纯的支持事件。
最终需包含：
使用以下结构：
客户
- 姓名 / 邮箱
- 相关账户标识
计费状态
- 活跃订阅
- 发票或续费状态
- 异常情况
决策
- 问题分类
- 为何此操作正确
已执行操作
- 退款 / 取消 / 门户 / 无操作
后续跟进
- 简短客户消息
产品缺口
- 产品或网站中应修复的内容