| name | chatwoot |
| description | Bot-first support widget for EstimateProof. FAQ auto-deflection + email fallback. Maintains zero-human support rule. Deploy at 10 paying shops. Status: READY (milestone-gated).
|
Chatwoot (Bot-First Support)
Status: Ready — deploy at 10 paying EstimateProof shops
Repo: chatwoot/chatwoot (22k+ stars, MIT)
Why
Mechanics about to pay $49/mo have one question ("does this work with my
shop management software?"). If they can't ask it, they bounce. Chatwoot
with bot-first deflection captures that intent without breaking the
zero-human support rule.
Architecture
- Chat widget on EstimateProof site
- Bot auto-responds with FAQ matches (12 Q&As already written)
- If no match → creates email ticket → Resend delivers to founder
- No live agent needed
Deploy Checklist (when triggered)
- Create Render Docker service: image
chatwoot/chatwoot, starter plan (~$7/mo)
- Connect to Supabase PostgreSQL
- Configure bot with EstimateProof's 12 FAQ Q&As
- Set email fallback to Resend
- Embed widget script in EstimateProof site layout
Cost
~$7/mo on Render starter plan (only when deployed)
