glpi-team-members

name	glpi-team-members
description	List, add, and remove GLPI ticket team members with the asynchronous glpi_python_client.GlpiClient and the GetTeamMember/PostTeamMember models. Use when assigning users or groups to tickets, inspecting ticket teams, or removing GLPI ticket participants.
license	MIT
compatibility	Requires Python 3.10+, glpi-python-client, network access to the GLPI v2 API, and credentials allowed to manage ticket teams.
metadata	{"package":"glpi-python-client","version":"0.3.0"}

GLPI Team Members

Ticket team members are exposed under /Assistance/Ticket/{id}/TeamMember. The GlpiClient exposes three methods: list_ticket_team_members, add_ticket_team_member, and remove_ticket_team_member.

Procedure

1. Create a GlpiClient with the entity/profile scope that can see the ticket.
2. List current membership with await client.list_ticket_team_members(ticket_id).
3. Build PostTeamMember(type=..., id=..., role=...):
   • type — GLPI itemtype string such as "User" or "Group".
   • id — numeric identifier of the user or group to add.
   • role — GLPI role name such as "assigned", "observer", or "requester".
4. Add with await client.add_ticket_team_member(ticket_id, member).
5. Remove with await client.remove_ticket_team_member(ticket_id, member) where member is a PostTeamMember describing the entry to drop (same shape as the add call).

Examples

List members:

members = await client.list_ticket_team_members(321)

Add a user:

from glpi_python_client import PostTeamMember

await client.add_ticket_team_member(
    321,
    PostTeamMember(type="User", id=42, role="assigned"),
)

Remove an existing membership entry:

from glpi_python_client import PostTeamMember

await client.remove_ticket_team_member(
    321,
    PostTeamMember(type="User", id=42, role="assigned"),
)

Gotchas

• The OpenAPI contract marks PostTeamMember.id as read-only, but the live GLPI server requires it on the POST body. The client honours the live behaviour and exposes id as a writable field; this is a deliberate "behaviour wins over the contract" decision.
• The server returns extra fields such as display_name, firstname, realname, and href on GetTeamMember. These flow into member.extra_payload.
• All methods are async; always await them.
• If the user provides a name rather than an ID, look the user or group up first with search_users (or the equivalent group search) and confirm the ID before changing membership.