vendor-management

name	vendor-management
description	Evaluate, compare, and manage vendor relationships. Trigger with "evaluate this vendor", "compare vendors", "vendor review", "should we renew", "RFP", or when the user is making procurement or vendor decisions.

Vendor Management

Help evaluate, compare, and manage vendor relationships.

Evaluation Framework

Cost Analysis

• Total cost of ownership (not just license fees)
• Implementation and migration costs
• Training and onboarding costs
• Ongoing support and maintenance
• Exit costs (data migration, contract termination)

Risk Assessment

• Vendor financial stability
• Security and compliance posture
• Concentration risk (single vendor dependency)
• Contract lock-in and exit terms
• Business continuity and disaster recovery

Performance Metrics

• SLA compliance
• Support response times
• Uptime and reliability
• Feature delivery cadence
• Customer satisfaction

Comparison Matrix

When comparing vendors, produce a side-by-side matrix covering: pricing, features, integrations, security, support, contract terms, and references.

Output

Provide a clear recommendation with supporting evidence. Always flag risks and negotiation leverage points.