sales-gmelius

name	sales-gmelius
description	Gmelius platform help — Gmail-native AI email collaboration with Meli AI assistant, shared inboxes, Kanban boards, automation rules, sequences, and team analytics. Use when Gmelius is slow or lagging in Gmail with high email volume, shared inbox emails are not being assigned or automations are not triggering, comparing Gmelius to Hiver or Front for Gmail team collaboration, setting up Meli AI assistant for email drafting and sorting, building integrations with the Gmelius REST API or Zapier, or choosing between Meli/Growth/Pro plans. Do NOT use for comparing help desk platforms broadly (use /sales-helpdesk-selection). Do NOT use for non-Gmail shared inbox needs (use /sales-helpdesk-selection).
argument-hint	[describe what you need help with in Gmelius]
license	MIT
version	1.0.1
tags	["sales","shared-inbox","email-collaboration","ai-assistant","platform"]
github	https://github.com/gmelius

Gmelius Platform Help

Helps with Gmelius — a Gmail-native platform where Meli AI and your team collaborate in real time to manage, prioritize, and reply to emails. Swiss-based, privacy-by-design.

Step 1 — Gather context

If references/learnings.md exists, read it first for accumulated platform knowledge.

Ask the user:

1. What are you trying to do with Gmelius?

   • A) Set up shared inboxes for team email (support@, billing@)
   • B) Configure Meli AI assistant for email drafting/sorting
   • C) Build automation rules for routing and assignment
   • D) Use Kanban boards for email project management
   • E) Connect Gmelius to CRM or other tools via API/Zapier
   • F) Fix performance or sync issues
   • G) Compare Gmelius to Hiver or Front
   • H) Something else — describe it

2. Which plan are you on (or considering)?

   • A) Meli ($19/user/mo) — AI assistant, 5K conversations/mo, max 5 users
   • B) Growth ($25/user/mo) — shared inboxes, automations, API, max 50 users
   • C) Pro ($40/user/mo) — CRM integrations, webhooks, 100K conversations/mo
   • D) Enterprise (custom) — unlimited, bespoke AI
   • E) Free trial / not sure

3. Team size?

   • A) Solo / 1-3 people
   • B) 4-15 people
   • C) 16-50 people
   • D) 50+

If the user's request already provides most of this context, skip directly to the relevant step.

Step 2 — Route or answer directly

If the question is about...	Route to...
Comparing help desk platforms broadly	/sales-helpdesk-selection {question}
Non-Gmail shared inbox (Outlook, standalone)	/sales-helpdesk-selection {question}
Connecting tools via Zapier/Make/API pipelines	/sales-integration {question}
Outbound email sequences strategy	/sales-cadence {question}
Customer feedback / CSAT strategy	/sales-customer-feedback {question}

For Gmelius-specific questions, continue to Step 3.

Step 3 — Gmelius platform reference