sales-meltwater

name	sales-meltwater
description	Meltwater platform help — media intelligence, social listening, media relations (journalist database + outreach), influencer marketing, social media management, consumer intelligence, Mira AI, API, and integrations. Use when Meltwater Explore searches return noisy results, media monitoring is missing coverage, journalist contacts are outdated, influencer campaigns aren't tracking properly, social publishing isn't scheduling, Meltwater API or Mira AI isn't returning expected data, or CRM/BI integrations aren't syncing. Do NOT use for cross-platform social listening strategy (use /sales-social-listening), cross-platform media relations strategy (use /sales-media-relations), cross-platform influencer marketing strategy (use /sales-influencer-marketing), or email deliverability (use /sales-deliverability).
argument-hint	[describe what you need help with in Meltwater]
license	MIT
version	1.0.0
tags	["sales","media-intelligence","social-listening","PR","platform"]
github	https://github.com/meltwater

Meltwater Platform Help

Help the user with Meltwater platform questions — from Explore searches and social listening through media relations, influencer marketing, social publishing, consumer intelligence, Mira AI, API, and integrations.

Step 1 — Gather context

If references/learnings.md exists, read it first for accumulated knowledge.

Ask the user:

1. What area of Meltwater do you need help with?

   • A) Explore — media monitoring, Boolean searches, news alerts, social listening
   • B) Media Relations — journalist database, contact lists, pitching, media outreach
   • C) Influencer Marketing — creator discovery, campaign management, reporting
   • D) Social Media Management — publishing, scheduling, engagement, content calendar
   • E) Consumer Intelligence — audience insights, market research, trend analysis
   • F) Analytics & Reporting — dashboards, custom reports, PR measurement, 360° reports
   • G) Mira AI — AI-powered insights, chat completions, MCP server integration
   • H) API & Integrations — Meltwater API, Power BI, Looker, Salesforce, HubSpot, Zapier
   • I) Admin — account settings, user management, API credentials, billing
   • J) Something else — describe it

2. What's your role?

   • A) PR / Communications
   • B) Marketing / Brand
   • C) Social media manager
   • D) Sales / Competitive intelligence
   • E) Analyst / Researcher
   • F) Developer / Integration engineer
   • G) Agency managing multiple clients
   • H) Other

3. What are you trying to accomplish? (describe your specific goal or question)

If the user's request already provides most of this context, skip directly to the relevant step. Lead with your best-effort answer using reasonable assumptions (stated explicitly), then ask only the most critical 1-2 clarifying questions at the end.

Step 2 — Route or answer directly

If the request maps to a specialized skill, route:

• Social listening strategy across tools → /sales-social-listening
• Media relations strategy across tools → /sales-media-relations
• Influencer marketing strategy across tools → /sales-influencer-marketing
• Email deliverability → /sales-deliverability
• Tool integration architecture → /sales-integration