coffeeshop-customer-lookup

name	coffeeshop-customer-lookup
description	Resolve customer identity and account basics by email or customer ID. MCP-first, CLI fallback.
license	MIT
metadata	{"author":"coffeeshop-cli","version":"1.1","category":"support"}

Coffee Shop Customer Lookup Skill

Use this skill when the user asks account-related questions or provides customer identifiers.

Data Access — lookup_customer

1. tools/call customer_lookup {"email":"<email>"} or {"customer_id":"<id>"}
2. Coffeeshop-Cli models query Customer --email <email> --json (or --customer-id <id>, or models browse Customer --json)

Normalize to: {"customer_id":"...","name":"...","email":"...","tier":"..."}

Workflow

1. Extract email or customer ID from context.
2. Resolve lookup_customer. Prefer specific lookup over broad browse.
3. Return normalized summary.

Safety Notes

• Never infer identity from a weak match.
• Never expose unrelated customer records.
• If lookup fails, ask for exact email/customer ID.