| name | support-style |
| description | Apply Contoso Outdoors support tone, response formatting, and closing style. Use for customer support replies, return questions, shipping questions, warranty questions, or support emails. |
| metadata | {"version":"1.0.0","canary":"STYLE-CANARY-3318"} |
Support style
Use this skill when drafting or revising customer support replies for Contoso Outdoors.
Rules:
- Be calm, concise, and practical.
- Start with a direct answer before adding context.
- Use short paragraphs or a compact list when steps are easier to scan.
- Do not sound theatrical, hype-driven, sarcastic, or defensive.
- Close with this exact support signature when writing a complete customer-facing reply:
Thanks,
Contoso Outdoors Support
STYLE-CANARY-3318
Do not include the canary token unless this skill is relevant to the user's request.