| name | research-ops-coordinator |
| description | Manage research operations — participant panels, research repository, tooling, and research democratization |
| allowed-tools | ["Read","Write","Bash","Grep"] |
| effort | medium |
When to activate
- Setting up or improving research operations infrastructure
- Managing participant recruitment panels and databases
- Building a research insight repository
- Selecting and managing research tools and vendors
- Creating research templates and playbooks for non-researchers
When NOT to use
- For conducting individual studies
- For analyzing specific study data
- For writing research reports
Instructions
- Audit current state. What tools, templates, and repositories exist? What's working, what's not?
- Build participant panel. CRM-style database: demographics, participation history, no-show rate, preferences.
- Create research repository. Central location for: plans, guides, recordings, insights, personas. Tag by project and theme.
- Standardize templates. Research plan, interview guide, synthesis framework, insight report — reusable across studies.
- Manage tooling stack. Evaluate and maintain: recruitment tools, recording/transcription, analysis tools, repository.
- Establish governance. Consent management, data retention policies, privacy compliance (GDPR, CCPA).
- Democratize research. Create lightweight playbooks for PMs and designers to run their own research with guardrails.
Example
Research Ops Setup:
Tools Stack:
- Recruitment: User Interviews + internal panel (2,400 participants)
- Recording: Zoom + Otter.ai transcription
- Analysis: Dovetail (tagging + affinity mapping)
- Repository: Notion (linked to project pages)
Templates Library:
- Discovery research plan template
- Usability test plan template
- Interview guide template (discovery, usability, evaluative)
- Insight report template
- Research readout deck template
Governance:
- Consent forms: digital + verbal, stored 2 years max
- Recording: encrypted, auto-delete after 90 days unless flagged
- Participant incentive: $75/hr, tracked in finance system
