| name | churnzero-signals |
| description | ChurnZero churn prediction and engagement signal monitoring |
| allowed-tools | ["Read","Write","Glob","Grep","Bash","WebFetch"] |
| metadata | {"specialization":"sales","domain":"business","priority":"P2","integration-points":["ChurnZero API"]} |
| graph | {"domains":["domain:sales"],"skillAreas":["skill-area:sales-methodology","skill-area:customer-success","skill-area:revenue-operations"],"workflows":["workflow:customer-journey-optimization"],"roles":["role:account-executive","role:sales-engineer","role:customer-success-manager"]} |
ChurnZero Signals
Overview
The ChurnZero Signals skill provides integration with ChurnZero for real-time usage data, churn risk scoring, playbook automation, and NPS/CSAT data access. This skill enables proactive churn prevention and customer engagement optimization.
Capabilities
Real-Time Usage Data
- Access live product usage metrics
- Track feature adoption patterns
- Monitor login frequency and duration
- Identify usage decline trends
Churn Risk Scoring
- Retrieve churn risk scores
- Access scoring model components
- Track risk score changes
- Identify high-risk triggers
