small-business-eu

Produces a one-page cross-functional business snapshot for EU SMB owners — cash position (Exact Online), sales trend (Mollie/PayPal/SumUp), pipeline movement (HubSpot or Brevo/Pipedrive), this week's commitments (Calendar), urgent watch-list items (Gmail/Slack), upcoming VAT deadline, and the single most important thing needing attention today. All figures in EUR. Proactively tries every available connector and gracefully scopes to whatever is connected. Trigger when the user asks how the business is doing, wants a snapshot, a weekly summary, a Monday brief, or says anything like "what am I missing" or "catch me up on the business."

Ranks the top-5 leads most worth calling today, supplies talking points from email history, blocks time on the calendar or generates a Calendly link, and drafts follow-up messages. Works with HubSpot, Pipedrive, or Brevo. Accepts optional count and date arguments.

Reads AR/AP, historical cash timing, and known fixed costs from Exact Online, PayPal, Mollie, or SumUp — or a CSV upload — and produces a 30/60/90-day cash flow forecast with percentage-variance confidence bands and named risk flags. Delivers a chat summary and a downloadable XLSX. Currency defaults to EUR. Use when the user asks "forecast my cash flow," "will I make payroll," mentions "runway," or says "cash crunch." Falls back to CSV upload when no connector is live.

Closes the month — reconciles Exact Online vs payment processors, flags gaps, writes P&L narrative, exports close packet. Accepts optional month and save-to arguments.

Analyzes sales data from Mollie, PayPal, and Exact Online to find top performers and slow movers, layers in seasonality, and produces a prioritized 30-day content brief: what to push, what offers to run, what to hold. Strategic output only — no calendars or assets. Use when the user asks what to post, wants a content plan, asks what's selling, or what to promote this month.

Lightweight NDA, MSA, and vendor contract review for SMBs without legal on staff. Reads contracts from local files, Gmail attachments, or DocuSign envelopes; flags non-standard terms; explains risks in plain English; and outputs a marked-up redline as a separate DOCX. Use when the user says "review this contract," "what am I signing," "red flags," "flag any concerns," "check the payment terms," or uploads/forwards a contract or legal agreement.

Keeps the CRM current without the owner opening it: creates and updates contacts and deals from email and calendar context, logs notes and calls, and flags stale records. Works with HubSpot (primary), Pipedrive (secondary), or Brevo CRM (tertiary). The "stop doing data entry" skill. Use when the user asks to update the CRM, log a call, clean up contacts, or add context to a deal.

Exports EU-compliant structured electronic invoices from Exact Online or manual input. Supports ZUGFeRD/XRechnung (Germany), UBL 2.1 / PEPPOL BIS (Netherlands, Belgium, and pan-EU). Validates against the EN16931 European e-invoicing standard, flags validation errors in plain English, and produces a downloadable XML file ready for submission to the recipient or a government portal. Mandatory in Germany for B2B since 2025; mandatory across the EU for large companies, rolling out to SMBs by 2028. Trigger when the user says: "e-invoice," "electronic invoice," "ZUGFeRD," "XRechnung," "UBL invoice," "PEPPOL," "structured invoice," "EN16931," or "my customer needs an XML invoice."

Delivers the Friday end-of-week pulse — revenue vs prior week, top sellers, wins and watches. Accepts optional lookback window of 7 or 14 days.

Helps EU SMB owners understand and document their GDPR obligations. Conducts a structured interview about data flows, cross-references what's visible in connected tools (HubSpot, Brevo, Gmail), produces a draft Record of Processing Activities (RoPA), flags compliance gaps, and can draft a DSAR (Data Subject Access Request) response email. Works standalone via interview — no connectors required. Not legal advice. Trigger when the user says: "GDPR audit," "data compliance," "privacy check," "RoPA," "record of processing," "DSAR," "subject access request," "data deletion request," or "is my data handling compliant."

Drafts overdue-invoice reminder emails from Exact Online and Mollie/PayPal data, matched to each customer's payment history and tone (gentle for good customers, firm for repeat late payers). Sends via Mollie or PayPal with owner approval; non-Mollie/PayPal invoices queue as mail drafts. SEPA reference numbers included in all reminders. Use when the user asks "who owes me money," mentions overdue invoices, or wants to follow up on unpaid invoices.

Scores inbound leads by engagement signals, company fit, and urgency markers to produce a "call these 5 today" list with talking points, drafts the follow-ups, and blocks Calendar time. Works with HubSpot (primary), Pipedrive (secondary), or Brevo CRM (tertiary). Use when the user asks to prioritize leads, who to call first, or about their pipeline.

Analyzes unit economics by product or service using Mollie or PayPal payment data and Exact Online cost data, benchmarks against inflation and cost changes, and shows pricing-scenario data. Surfaces analysis only — does not recommend a price. Use when the user asks about raising prices, pricing, margin analysis, what to charge, whether costs are eating into profit, or how a price change might affect their business.

Generates a one-page Monday morning briefing — cash, sales, pipeline, week ahead, VAT watch, top three to-dos. Works with Exact Online, Mollie/PayPal/SumUp, HubSpot/Pipedrive/Brevo, Calendly. Accepts optional post destination and save-to arguments.

Walks an SMB owner through month-end close: reconciles Exact Online against Mollie, PayPal, and SumUp settlements, flags uncategorized transactions, suspicious duplicates, and missing receipts, then runs a VAT reconciliation check, writes a plain-English P&L narrative, and exports a close packet (xlsx + one-page PDF). Use when the user says "close the month," "month-end," "reconcile," "what's missing," "P&L," or asks why revenue or margin changed this month.

Runs a 30-day forward cash outlook and flags anything that needs attention before month-end. Accepts optional 30 or 60 day horizon.

Forecasts cash, ranks overdue invoices, and stages Mollie/PayPal reminders so the owner can confidently run payroll. Accepts optional horizon and payroll-date arguments.

Produces a margin-by-product table and three pricing-scenario data views so the owner can see the full financial picture before making a pricing decision. Accepts optional product name argument.

Generates a full QBR narrative — revenue trend, margin trend, customer health, top opportunities and risks — as a presentation-ready PDF or deck. Accepts optional quarter and save-to arguments.

Runs an end-to-end marketing campaign — sales analysis, content brief, Canva assets, CRM send. Accepts optional lookback and channel arguments.

Surfaces top and bottom sellers, identifies seasonality patterns, and produces a 2-week content brief to push winners and clear slow movers. Accepts optional lookback window of 30, 60, or 90 days.

Claude as the trainer. Walks an EU SMB owner through connecting their first two tools, runs one recipe to prove immediate value, interviews them about their business (country, industry, size, VAT number, top three headaches), stores that context persistently so every other skill benefits, and sets a weekly check-in cadence. Shows a brief GDPR data notice before storing any business context. Use when the owner is getting started or says any of: "set me up," "setup," "help me get set up," "get started," "help me get started," "get me started," "what can you do," "I'm new to this," or is in their first session.

The front door to the Small Business EU plugin. Listens to what the owner needs right now — vague or specific — and routes them to the best skill or slash command for the moment. Also serves as a guide: explains what's available, suggests what to try next, and adapts recommendations based on stored business context. Trigger whenever the owner asks "what can you do," "help me with my business," "what should I focus on," "I don't know where to start," or any open-ended business request that doesn't clearly match a single skill.

Dispatches to the right tax workflow based on owner location. EU owners go to vat-return-prep; US/non-EU owners get quarterly estimated tax or 1099-NEC prep via tax-season-organizer.

Prepares tax-season materials for small business owners — framed as deliverables for their accountant, not tax advice. EU mode (default): VAT return prep — pulls transaction data from Exact Online, categorises by VAT rate, separates intra-EU reverse-charge from domestic, and outputs a country-specific VAT summary for NL, DE, or BE. Non-EU / US mode: quarterly estimated tax calculation and year-end 1099-NEC prep. Trigger whenever the user mentions: quarterly VAT, BTW, MwSt, VAT return, estimated taxes, 1099s, 1099-NEC, year-end tax prep, contractor payments, W-9s, or any phrase suggesting they are preparing for a tax deadline or handing materials to an accountant.

Reads a forwarded customer email or ticket, pulls order/refund status from Mollie and PayPal and account history from HubSpot or Brevo, drafts a tone-matched reply in the owner's writing voice, and can issue a Mollie or PayPal refund with explicit owner approval. Use when the user says "draft a response," "answer this customer," "where's my order," or "I want a refund."

Prepares EU VAT return materials for small business owners in the Netherlands (BTW), Germany (MwSt / Umsatzsteuer), and Belgium (BTW/TVA) — v1 scope. Pulls transaction data from Exact Online, categorises by VAT rate (0%, reduced, standard), separates intra-EU B2B reverse-charge transactions from domestic sales, flags OSS/IOSS eligibility for cross-border e-commerce, and outputs a structured VAT summary the owner or accountant can file from. Not tax advice — prep material only. Trigger when the user says: "VAT return," "BTW aangifte," "Umsatzsteuer," "MwSt-Voranmeldung," "quarterly VAT," "what do I owe VAT," "VAT filing," "OSS," "IOSS," or any phrase suggesting they are preparing a VAT return.