soc-operations

name	soc-operations
description	Build, run, and improve a Security Operations Center — alert prioritization, runbook authoring, escalation criteria, on-call structure, alert tuning workflow, MTTD / MTTR / fidelity KPIs, analyst tiering, and shift handoffs. Use when the user mentions 'SOC,' 'security operations,' 'SOC analyst,' 'alert triage workflow,' 'runbook,' 'escalation,' 'on-call,' 'SOC tiering,' 'tier 1 / tier 2,' 'MTTD,' 'MTTR,' 'alert fatigue,' 'alert tuning,' 'shift handoff,' 'SOAR,' or wants to design or improve a security operations team.
allowed-tools	Read, Write, Grep, Glob, WebSearch

SOC Operations — Building and Running a Security Operations Center

The operations layer above siem-detection (engineering rules) and incident-triage (response). This skill is about the people and process of running 24/7 alert triage — alert prioritization, runbook authoring, escalation, on-call hygiene, MTTD / MTTR, and the slow drift toward alert fatigue that kills SOCs.

Three modes:

• Build — designing a SOC from scratch (small org standing up its first IR capability, or MSSP onboarding)
• Run — daily operations for an existing SOC
• Improve — analyzing an existing SOC's metrics and fixing the broken parts

Cross-references: siem-detection (the rules that feed alerts to the SOC), incident-triage (the playbook for confirmed incidents), threat-hunting (proactive work between alert triage), breach-patterns (what attacks the SOC should be ready for).

Mode 1 — Build a SOC

Decision: in-house, MSSP, or hybrid?