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sop-agent
sop-agent contient 18 skills collectées depuis channel-io, avec une couverture métier par dépôt et des pages de détail sur le site.
Skills dans ce dépôt
This sop executes automated clustering and tagging of customer support chat data through a Python pipeline, producing clustered data, cluster tags, and a comprehensive analysis report for Stage 2 (Pattern Extraction). The agent orchestrates the Python clustering script, monitors execution, validates outputs, and generates an analysis report to guide subsequent extraction work. **Language:** Auto-detects Korean (한국어) or Japanese (日本語) from user input.
Generate an ALF implementation package from all pipeline outputs. Produces rules draft, RAG knowledge items, dialog type cross-analysis heatmap, automation feasibility analysis, ROI calculation, task flowcharts (05_sales_report/tasks/), API requirements doc, and final ALF implementation guide. **Language:** Auto-detects Korean (한국어) or Japanese (日本語) from user input.
Split rules_draft.md into individual rule files and expand rag_items.md into standalone RAG knowledge documents for direct ALF registration.
Generate a client-facing deployment scenario and QA set from pipeline outputs (Stages 1-6). Maps consultation categories to resolution methods (RAG/Task) and deployment steps, with test queries per category. Outputs HTML + Markdown, optionally publishes to Notion.
Complete end-to-end pipeline for transforming Excel customer support data into production-ready Agent SOP documents, flowcharts, ALF implementation package, individual ALF registration files, and client-facing deployment scenario through 7 stages.
Channel.io 봇의 RAG 응답 품질을 Playwright로 자동 테스트합니다.
Task JSON 품질 평가. 검증 및 품질 점수를 제공합니다.
Generate production-ready SOP documents from Stage 2 extraction results, with a verification loop that tests each SOP against real conversations. **Language:** Auto-detects Korean (한국어) or Japanese (日本語) from user input.
Extract patterns, FAQs, and SOP topic map from clustered customer support data by reading full conversation transcripts. Stage 2 of the Userchat-to-SOP pipeline. **Language:** Auto-detects Korean (한국어) or Japanese (日本語) from user input.
Analyze existing bot performance in customer support data. Preprocesses Excel chat data via Python script to classify bot conversations as resolved/unresolved, then generates a comprehensive bot performance report with topic-level insights. **Language:** Auto-detects Korean (한국어) or Japanese (日本語) from user input.
Requests Upstage API key via Channel.io when the key is not configured. Sends a message to Pete, waits for his reply, then writes the key to .env automatically.
Task JSON 파일을 채널톡에 업로드(생성/수정). channelId, x-account, 파일 경로를 받아 ALF Task API를 직접 호출한다.
This sop executes automated clustering and tagging of customer support chat data through a Python pipeline, producing clustered data, cluster tags, and a comprehensive analysis report for Stage 2 (Pattern Extraction). The agent orchestrates the Python clustering script, monitors execution, validates outputs, and generates an analysis report to guide subsequent extraction work. **Language:** Auto-detects Korean (한국어) or Japanese (日本語) from user input.
This SOP guides the generation of a production-ready Agent SOP document from extracted patterns and FAQs. This is **Stage 3** (final stage) of the Userchat-to-SOP pipeline, performed entirely by the AI agent using natural language composition. **Language:** Auto-detects Korean (한국어) or Japanese (日本語) from user input. **Stage Flow:** - **Input**: Stage 2 extraction results (JSON files with patterns, FAQs, strategies) - **Process**: LLM composition of Agent SOP following standard format - **Output**: Agent SOP document (.sop.md) ready for deployment **Key Capabilities:** - Generate Agent SOP in standardized format (RFC 2119 compliant) - Transform extracted patterns into parameterized workflows - Create constraint-based steps with MUST/SHOULD/MAY keywords - Include examples and troubleshooting sections - Ensure reusability across different customer support scenarios
Generate an ALF implementation package from all pipeline outputs. Produces rules draft, RAG knowledge items, dialog type cross-analysis heatmap, automation feasibility analysis, ROI calculation, task flowcharts (04_tasks/), API requirements doc, and final ALF implementation guide. **Language:** Auto-detects Korean (한국어) or Japanese (日本語) from user input.
Complete end-to-end pipeline for transforming Excel customer support data into production-ready Agent SOP documents and flowcharts through Clustering, Pattern Extraction, SOP Generation, and Flowchart Generation stages.
This SOP guides the real sample-based LLM extraction of patterns, FAQs, and response strategies from clustered customer support data. This is Stage 2 of the Userchat-to-SOP pipeline, combining Python sample extraction with AI agent natural language analysis. **Language:** Auto-detects Korean (한국어) or Japanese (日本語) from user input.
Generate Mermaid flowcharts from Stage 3 SOP documents and convert to SVG images. Visualizes customer support processes with color-coded decision trees. **Language:** Auto-detects Korean (한국어) or Japanese (日本語) from user input.