Use when adding custom logic inside a Cognigy tool branch with manage_flow_nodes — supported node types, config schemas, placement rules, and the tool-first workflow.
Use when the user wants to add xApps to a Cognigy flow — interactive HTML / Adaptive Card mini-apps rendered to the user, with the submitted data flowing back into the conversation. Covers the xApp flow nodes, the Init Session rule, and accessing xApp data.
Add a new MCP tool (or extend an existing one) in the NiCE Cognigy Plugin's MCP server
Use when the user wants to build, create, or set up a new Cognigy AI Agent from scratch — covers listing projects, ensuring an LLM exists, creating the agent, testing it, and refining persona/job fields.
Use when the user wants to add knowledge, RAG, or a knowledge store/source to a Cognigy agent — covers embedding vs Knowledge Search models, Knowledge AI settings, ingesting sources, and attaching knowledge as a tool.
Use when configuring or choosing an LLM for a Cognigy agent — valid provider names (openAI, anthropic, azureOpenAI, google, mistral), model strings, connection types, and credential resolution.
Use when exporting, importing, uploading, inspecting, or downloading Cognigy package zip files — including reusing an LLM plus its connection across projects.
Use when configuring project-level Cognigy settings — voice preview / speech provider configuration and Knowledge AI settings.