Incident response runbook for Lindy AI integrations.
Use when responding to incidents, troubleshooting outages,
or creating on-call procedures.
Trigger with phrases like "lindy incident", "lindy outage",
"lindy on-call", "lindy runbook".
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Incident response runbook for Lindy AI integrations.
Use when responding to incidents, troubleshooting outages,
or creating on-call procedures.
Trigger with phrases like "lindy incident", "lindy outage",
"lindy on-call", "lindy runbook".
allowed-tools
Read, Write, Edit, Bash(curl:*)
version
1.0.0
license
MIT
author
Jeremy Longshore <jeremy@intentsolutions.io>
Lindy Incident Runbook
Overview
Incident response procedures for Lindy AI integration issues.
Prerequisites
Access to Lindy dashboard
Monitoring dashboards available
Escalation contacts known
Admin access to production
Incident Severity Levels
Severity
Description
Response Time
Examples
SEV1
Complete outage
15 minutes
All agents failing
SEV2
Partial outage
30 minutes
One critical agent down
SEV3
Degraded
2 hours
High latency, some errors
SEV4
Minor
24 hours
Cosmetic issues
Quick Diagnostics
Step 1: Check Lindy Status
# Check Lindy status page
curl -s https://status.lindy.ai/api/v1/status | jq '.status'# Check API health
curl -s -o /dev/null -w "%{http_code}" \
-H "Authorization: Bearer $LINDY_API_KEY" \
https://api.lindy.ai/v1/health
Step 2: Verify Authentication
# Test API key
curl -s -H "Authorization: Bearer $LINDY_API_KEY" \
https://api.lindy.ai/v1/users/me | jq '.email'
1. [ ] Check https://status.lindy.ai
2. [ ] Verify it's not a local network issue
3. [ ] Check if other services on same network work
4. [ ] Enable fallback mode if available
5. [ ] Notify stakeholders
6. [ ] Open support ticket with Lindy
7. [ ] Monitor status page for updates
1. [ ] Check Lindy status page for degradation
2. [ ] Review latency metrics by agent
3. [ ] Check if issue is with specific agent
4. [ ] Verify instructions aren't causing long responses
5. [ ] Consider reducing max_tokens
6. [ ] Implement streaming if not already