| name | fireflies-incident-runbook |
| description | Execute Fireflies.ai incident response with triage, remediation, and postmortem.
Use when responding to Fireflies.ai API outages, auth failures,
or webhook delivery problems.
Trigger with phrases like "fireflies incident", "fireflies outage",
"fireflies down", "fireflies on-call", "fireflies emergency", "fireflies broken".
|
| allowed-tools | Read, Grep, Bash(curl:*) |
| version | 1.11.0 |
| license | MIT |
| author | Jeremy Longshore <jeremy@intentsolutions.io> |
| tags | ["saas","fireflies","incident-response"] |
| compatibility | Designed for Claude Code, also compatible with Codex and OpenClaw |
Fireflies.ai Incident Runbook
Overview
Rapid incident response procedures for Fireflies.ai integration failures. Covers API outages, authentication problems, webhook issues, and rate limiting.
Severity Levels
| Level | Definition | Response Time | Examples |
|---|
| P1 | Integration fully broken | < 15 min | auth_failed on all requests |
| P2 | Degraded functionality | < 1 hour | Rate limiting, slow responses |
| P3 | Minor impact | < 4 hours | Webhook delays, missing summaries |
| P4 | No user impact | Next business day | Monitoring gaps |
Quick Triage (Run First)
set -euo pipefail
echo "=== Fireflies.ai Incident Triage ==="
echo ""
echo "--- API Connectivity ---"
curl -s -o /dev/null -w "HTTP %{http_code} (%{time_total}s)\n" \
-X POST https://api.fireflies.ai/graphql \
-H "Authorization: Bearer $FIREFLIES_API_KEY" \
-H "Content-Type: application/json" \
-d '{"query": "{ user { email } }"}'
echo ""
echo "--- API Response ---"
curl -s -X POST https://api.fireflies.ai/graphql \
-H "Authorization: Bearer $FIREFLIES_API_KEY" \
-H "Content-Type: application/json" \
-d '{"query": "{ user { email is_admin } }"}' | jq .
echo ""
echo "--- Transcript Access ---"
curl -s -X POST https://api.fireflies.ai/graphql \
-H \
-H \
-d | jq
