| name | drin-customer-loyalty-engine |
| description | Specialized marketing and engineering workflow for building and maintaining user loyalty programs. |
| status | production |
Customer Loyalty Engine
Purpose
To maximize LTV by rewarding and engaging the product's most valuable users.
Components
- Detection: Identifying high-value/loyal users (Usage/Spend/Tenure).
- Rewards: Credits, early access, community status, or physical swags.
- Engagement: Exclusive content, AMAs, or beta-tester groups.
- Feedback: Direct line to the product team.
Rules
- Loyalty must be earned through value, not just bought with discounts.
- Make the program exclusive and aspirational.
subagents:
- customer-success
- growth-hacker