| name | objection-video |
| description | Run a ProductPinion Pinion Video using the Objection Test template — shoppers view the listing and answer "would you buy this? why/why not?" out loud. Surfaces hidden objections that text-based reviews don't always reveal. Use when running `objection-video {ASIN}`, when CVR is below category average, or as a sub-step of `objection-killer`. |
objection-video — Recorded Shopper Objections
Pinion Videos record shoppers viewing your listing and answering questions out loud — including objections they'd never write in a review. The Objection Test template is purpose-built for this.
Prerequisites
- ProductPinion MCP
- Live Amazon listing URL
Invocation
objection-video {ASIN}
objection-video {ASIN} --shoppers=15 # 15-25 default; videos cost more credits
objection-video {ASIN} --questions="..." # override default questions
Output
/tmp/cro-content/{ASIN}-objection-video-{date}.md — transcripts, themes, action items.
Phase 1 — Configure Pinion Test
Test type: Pinion Videos → Any URL with Objection Test pre-defined template.
Setup:
- URL: live Amazon listing (us / geo)
- Internal name:
{ASIN}-objections-{YYYY-MM-DD}
- Questions (default Objection Test template):
- "Walk me through this listing — what catches your eye?"
- "What concerns or doubts do you have about this product?"
- "Would you buy it? Why or why not?"
- Sample: 15-25 shoppers (videos are higher cost than polls)
- Audience: research-brief
Phase 2 — Wait
Pinion Video tests run longer than polls — typically 24-48 hours. Skill exits after submission, returns Pinion test URL, and instructs user to re-invoke when ready.
Phase 3 — Analyze
Pull:
- Recorded videos
- Auto-generated transcripts
- Pinion's auto-summary (if available)
Decompose objections per ~/.claude/skills/cro/review-analysis.md 8-layer framework:
- Aspect (what part of product)
- Sentiment + modifier
- Whether the listing already addresses it (is it visible / hidden?)
- Frequency across the 15-25 shoppers
Phase 4 — Output
# Objection Video — {ASIN}
**Sample:** {N} shoppers | **Date:** {date}
## Top Objections (ranked by frequency)
| Rank | Objection | % of shoppers | Listing currently addresses? | Recommended fix |
|------|-----------|----------------|-------------------------------|------------------|
| 1 | "Not sure if it's safe" | 60% (12/20) | ❌ | Slot 4 trust-signal image |
| 2 | "Looks small" | 45% | Partial — bullet only | Slot 3 scale comparison |
| ... | ... | ... | ... | ... |
## Verbatim Highlights (under 15 words each, in quotes)
> "{quote}" — {shopper-id}, {context}
## Patterns
- **Hidden objections** (not in reviews): {list — these are gold; reviews are post-purchase}
- **Confirmed objections** (also in reviews): {list — validation of mining}
## Recommended Next Skill
`objection-killer {ASIN}` — full pipeline: review-mine + this output → preempt-image generation → A+ FAQ refresh
Reference Files
- ProductPinion docs — Pinion Videos + Objection Test template
~/.claude/skills/cro/review-analysis.md
- Vault:
CRO-Knowledge-Base/01-research/review-mining.md
Quality Bar
Auto-Triggers
objection-killer Phase 1
- User says "why aren't they buying" / "find hidden objections"
- After CVR drop investigation