Téléphonistes

Bureau et soutien administratif · Compétences professionnelles · SOC 43-2021 · 4 skills

Contexte du métier

Ces tâches O*NET décrivent le métier et donnent le contexte de la correspondance SOC ; elles ne signifient pas que chaque Skill de la liste accomplit toutes les tâches.

Observe signal lights on switchboards, and dial or press buttons to make connections.
Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.

Les tâches O*NET sont affichées dans leur langue source (anglais). Les données sur les tâches sont extraites de la O*NET® 29.1 Database de l’USDOL/ETA et utilisées sous CC BY 4.0.

Sources représentatives

Un échantillon limité de Skills populaires associés à ce métier, avec au plus un Skill par dépôt GitHub. La liste complète suit ci-dessous.

telephone-operator

wonsukchoi/domain-experts

Use when a task needs the judgment of a telephone operator — relaying a Telecommunications Relay Service (TRS) call verbatim between a text/sign caller and a hearing party, resolving a directory-assistance lookup with an ambiguous or misspelled name, deciding whether a call qualifies for emergency-line prioritization, or handling an offensive or distressing relayed call within FCC neutrality rules.

using-yellowpages

nilsclabb/yellowpages

Use when starting a session with yellowpages; introduces progressive disclosure and routes the agent to the correct category router.

swiss-phone-directory

meghal86/stacksignal

Swiss phone directory lookup via search.ch API. Search for businesses, people, or reverse-lookup phone numbers. Use when: (1) finding contact details for Swiss companies or people, (2) looking up addresses by name or phone number, (3) reverse phone number lookup, (4) finding business categories. Requires SEARCHCH_API_KEY.

x402agent/NanoSolana

Start voice calls via the NanoClawd voice-call plugin.

Tous les Skills associés

Parcourez l’association complète par popularité du dépôt ou activité récente de la source.

Les noms et descriptions des Skills restent dans la langue fournie par leur dépôt source.

Trier par

telephone-operator

wonsukchoi/domain-experts

Use when a task needs the judgment of a telephone operator — relaying a Telecommunications Relay Service (TRS) call verbatim between a text/sign caller and a hearing party, resolving a directory-assistance lookup with an ambiguous or misspelled name, deciding whether a call qualifies for emergency-line prioritization, or handling an offensive or distressing relayed call within FCC neutrality rules.

using-yellowpages

nilsclabb/yellowpages

Use when starting a session with yellowpages; introduces progressive disclosure and routes the agent to the correct category router.

swiss-phone-directory

meghal86/stacksignal

Swiss phone directory lookup via search.ch API. Search for businesses, people, or reverse-lookup phone numbers. Use when: (1) finding contact details for Swiss companies or people, (2) looking up addresses by name or phone number, (3) reverse phone number lookup, (4) finding business categories. Requires SEARCHCH_API_KEY.

x402agent/NanoSolana

Start voice calls via the NanoClawd voice-call plugin.

Tous les 4 skills sont chargés