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Make and manage real phone calls through Twilio. Handles outbound calls with a stated objective, monitors call progress, and returns transcripts and summaries. Use when the user wants to call someone, check on a call, or review call history.
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SOC 職業分類に基づく
Real phone assistant runtime with Twilio/OpenAI Realtime calling, inbound screening, confirmed outbound calls, local call logs/transcripts, optional local CRM/contact memory, calendar booking, contacts lookup, MCP tools, and a loopback-only dashboard.
Local contact memory and interaction log for operator-reviewed phone follow-up
Screen incoming phone calls with an AI receptionist. Amber answers calls, identifies the caller, determines the purpose, takes a message, and delivers a structured summary. Use when the user wants to set up call screening, check screened call results, or customize screening behavior.
Contact memory and interaction log. Remembers callers across calls, stores personal context, and logs every conversation. Use when looking up a contact, adding notes about someone, or reviewing interaction history.
Query and manage the operator's calendar — check availability and create new entries
Give Hermes Agent real phone capabilities through Amber's Twilio/OpenAI voice bridge and MCP tools.
| name | phone-calls |
| description | Make and manage real phone calls through Twilio. Handles outbound calls with a stated objective, monitors call progress, and returns transcripts and summaries. Use when the user wants to call someone, check on a call, or review call history. |
Amber can make and receive real phone calls via Twilio. This skill covers the core telephony capabilities.
Initiate an outbound phone call.
to (string, required): Phone number in E.164 format (e.g., +14165551234)objective (string, required): What to accomplish on the callmode (string): "conversation" (default) or "message" (one-way delivery)Check the status of an active or recent call.
callId (string, required): The call ID returned by make_callTerminate an active call.
callId (string, required): The call ID to endRetrieve recent call logs with transcripts.
filter (string): "all", "inbound", "outbound", "missed"limit (number): Number of calls to return (default: 10)