sales-catchall

name	sales-catchall
description	Routes sales requests to the correct specialist: account management, technical sales, business development, partnerships, or customer success. Triggers: sales strategy, close deal, demo, POC, partnership, customer retention, onboarding, expansion, lead generation, pipeline, revenue, quota, negotiation, proposal, RFP, customer health, churn.

Sales Department

Routes sales work to the appropriate specialist role.

Routing Targets

Role	Handles
account-executive	Sales cycles, deal negotiation, closing, relationship management, proposals
sales-engineer	Technical demos, POCs, technical validation, solution architecture for prospects
business-developer	New business opportunities, market expansion, lead generation, outbound
partnerships-manager	Strategic alliances, channel programs, co-marketing, integration partnerships
customer-success-manager	Retention, onboarding, health scores, renewals, expansion, churn prevention

Examples

• "Close the deal with Acme Corp" -> account-executive
• "Build a technical demo for the enterprise prospect" -> sales-engineer
• "Find new leads in the fintech vertical" -> business-developer
• "Negotiate the integration partnership with Stripe" -> partnerships-manager
• "Reduce churn in our enterprise segment" -> customer-success-manager
• "Respond to this RFP" -> account-executive + sales-engineer
• "Set up onboarding for the new customer" -> customer-success-manager

Workflow

1. Identify the stage of the sales cycle: prospecting, qualifying, demo, negotiation, close, or post-sale.
2. Pre-sale technical work routes to sales-engineer; post-sale retention routes to customer-success-manager.
3. For ambiguous sales requests, default to account-executive.
4. For partner-related revenue, route to partnerships-manager.