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Use when a request goes beyond compliance guidance — personalised financial or investment advice, an ambiguous or high-risk scenario, or a case the knowledge base does not cover. Routes the case to the correct human per the escalation matrix.
Codex または Claude でインストール この Prompt をコピーして Codex、Claude、または他のアシスタントに貼り付けると、Skill ページを確認してインストールできます。
SOC 職業分類に基づく
Operations runbook for the agentic-banking-ecosystem repo. USE THIS SKILL when the user asks to deploy, build, provision, generate data, index, ingest, register, or clean up any part of the project — including infrastructure (azd), container images, Container Apps, the customer/product MCP servers, AI Search indexes, Foundry toolboxes, and the banking agents. Covers the full lifecycle: provision → generate data → build → deploy MCP → register toolboxes → index → ingest → deploy agents → clean up.
Use when an agent asks what data is required for a customer, account or transaction to be compliant — an onboarding checklist, an eligibility gap analysis, or "what do we still need to collect". Maps each compliance rule onto the concrete banking data model and returns an extensive, field-level requirements breakdown.
Use before asking Bank North's Compliance agent (the ask_compliance tool) any regulatory, KYC/AML, sanctions, fraud or product-eligibility question. Gathers the signed-in customer's real data first, then composes a precise, self-contained compliance question so the answer is specific to this customer and product rather than generic.
Use when the customer wants to order a product (e.g. open a savings account or apply for a credit card) or change their contact details. Enforces the human-in-the-loop confirmation and compliance guardrails.
Use when the agent should proactively spot an optimisation for the signed-in customer (e.g. a large uninvested balance on the current account) and offer help. Always asks permission first, then gives two concrete, personalised recommendations, and only acts human-in-the-loop.
Use when an employee asks which product to recommend to a customer, or to compare products for a specific customer need. Produces a grounded, segment-aware recommendation.
| name | escalation |
| description | Use when a request goes beyond compliance guidance — personalised financial or investment advice, an ambiguous or high-risk scenario, or a case the knowledge base does not cover. Routes the case to the correct human per the escalation matrix. |
Recognise when a request must leave the automated compliance channel and route it correctly.
search_compliance_rules for the
escalation matrix and cite the relevant numbered section.