anth-incident-runbook

name	anth-incident-runbook
description	Execute incident response procedures for Claude API outages and degradation. Use when Claude API is returning errors, experiencing high latency, or showing degraded performance in production. Trigger with phrases like "anthropic incident", "claude api down", "anthropic outage", "claude degraded", "anthropic runbook".
allowed-tools	Read, Bash(curl:*), Grep
version	1.6.0
license	MIT
author	Jeremy Longshore <[e-mail]>
tags	["saas","ai","anthropic"]
compatibility	Designed for Claude Code

Anthropic Incident Runbook

Severity Classification

Severity	Condition	Response Time
P1	API returning 500/529 for all requests	Immediate
P2	Rate limiting (429) or high latency (>10s p99)	15 minutes
P3	Intermittent errors (<5% error rate)	1 hour
P4	Degraded quality (not errors)	Next business day

Immediate Triage (First 5 Minutes)

# 1. Check Anthropic status page
curl -s https://status.anthropic.com/api/v2/status.json | python3 -c \
  "import sys,json; d=json.load(sys.stdin); print(d['status']['indicator'], '-', d['status']['description'])"

# 2. Test API connectivity
curl -s -w "\nHTTP %{http_code} | Time: %{time_total}s\n" \
  https://api.anthropic.com/v1/messages \
  -H "x-api-key: $ANTHROPIC_API_KEY" \
  -H "anthropic-version: 2023-06-01" \
  -H "content-type: application/json" \
  -d '{"model":"claude-haiku-4-20250514","max_tokens":8,"messages":[{"role":"user","content":"1"}]}'

# 3. Check rate limit headers
curl -s -D - https://api.anthropic.com/v1/messages \
  -H "x-api-key: $ANTHROPIC_API_KEY" \
  -H "anthropic-version: 2023-06-01" \
  -H "content-type: application/json" \
  -d '{"model":"claude-haiku-4-20250514","max_tokens":8,"messages":[{"role":"user","content":"1"}]}' \
  2>/dev/null | grep -i "ratelimit\|retry-after\|request-id"

Decision Tree

API returning errors?
├── 401/403 → Key issue → Check ANTHROPIC_API_KEY is set and valid
├── 429 → Rate limited → Check headers, reduce traffic, wait for retry-after
├── 500 → Server error → Check status.anthropic.com, retry with backoff
├── 529 → Overloaded → Temporary, retry after 30-60s
└── Timeouts → Network or long generation → Increase timeout, check max_tokens

Mitigation Actions

Rate Limiting (429)